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Eddy's Toyota of Wichita - Service Center

Wichita, KS

4.2
244 Reviews
Call Service Center (316) 652-2222

244 Reviews of Eddy's Toyota of Wichita - Service Center

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August 14, 2025

they have an awesome service department. Service managers were very helpful. I highly recommend them for service. More

by i Maxt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Eddy's Toyota of Wichita responded

Thank you for the recommendation! We're glad you had a great experience with our service department. See you again at Eddy's Toyota!

August 13, 2025

Great service and timely matter. Hong really professional, and answer all my questions, great place to take you vehicle. More

by edmundo_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Kou
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Aug 13, 2025 -

Eddy's Toyota of Wichita responded

Thank you for your positive feedback! We’re happy to hear Hong was so helpful. We look forward to assisting you again at Eddy's Toyota!

August 12, 2025

Got me right in at my scheduled time and out before the time they quoted me. Very pleased from start to finish. More

by youngrenee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leeson
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Aug 12, 2025 -

Eddy's Toyota of Wichita responded

Thank you for sharing your experience! We’re glad to hear you’re in and out in no time at Eddy's Toyota!

August 08, 2025

Very nice place and dealer ship, very friendly people and staff, first time there and I will return with my other Toyota family , had a good time there More

by larrydreiling276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Eddy's Toyota of Wichita responded

Larry, we're so glad to hear you had a great experience with our team at Eddy's Toyota! We look forward to seeing you and your family again. Safe travels!

August 06, 2025

Service is fast and everything is good. Everything is well explained and clear. Recommend for for other. More

by jackthuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Eddy's Toyota of Wichita responded

We love to hear you received excellent service at Eddy's Toyota, Jack! Thanks for the five stars and for recommending our team to others!

August 03, 2025

Professional service. Friendly and on time happy answer all questions. Nice and clean environment. Relax! More

by smallapple0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Eddy's Toyota of Wichita responded

We are delighted to hear you had such a positive experience with our team! It means a lot to hear you felt comfortable at Eddy's Toyota. Thank you so much!

July 30, 2025

I have been having my car oil change and the service manager Hong is great professional and polite. Thank you Hong More

by Ucheoe
Workmanship
Recommend Dealer
Yes
Employees Worked With
Hong
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Jul 30, 2025 -

Eddy's Toyota of Wichita responded

Thank you for the review! We agree, Hong is a key part of our team. We'll pass along your kind words. See you next time at Eddy's Toyota!

July 11, 2025

Easy to schedule appt. Gave me an expected finish time and kept it. Provided free car wash and vacuum. Perfect! More

by kipton_wilson
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Eddy's Toyota of Wichita responded

It was our pleasure to assist you! Thank you for choosing Eddy's Toyota and highlighting the great work we do here. We look forward to welcoming you back in the future!

July 01, 2025

I’m really upset because they scratched my car during the service. And they didn’t tell me anything about it. More

by nglinh822000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry West
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Eddy's Toyota of Wichita responded

We are truly sorry to hear about the scratch on your car during service. We strive for transparency and quality, so it's concerning that this wasn't communicated to you. Please reach out so we can address this issue directly and find a resolution together. Thank you, Corporate Customer Relations Manager

Jul 02, 2025 -

nglinh822000 responded

It’s happening yesterday 07/01/2025, around 10 am on my Rav4.They are all known about it, the customer service front desk and the mechanic. Nobody told me about the scratch . I paid for the service , I should enjoy it but really upset.

June 29, 2025

I am very happy with their service for recall. They are punctual and active. Good job! More

by Md Ibrahim Kholil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Eddy's Toyota of Wichita responded

Happy customers make us happy! Thank you for reviewing Eddy's Toyota. Safe travels!

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