Eddy's Toyota of Wichita - Service Center
Wichita, KS
233 Reviews of Eddy's Toyota of Wichita - Service Center
Eddys worked me into their service schedule due to an emergency dead battery situation. So grateful to be back on the road again with minimal disruption. emergency dead battery situation. So grateful to be back on the road again with minimal disruption. More
Dry courteous service. Answered all my concerns. Michael Dry courteous service. Answered all my concerns. Michael P. Was very attentive and kept me infouof progress of repairs. Dry courteous service. Answered all my concerns. Michael P. Was very attentive and kept me infouof progress of repairs. More
The service personnel at Eddy's are friendly and professional, and the work on our vehicle was finished ahead of the projected time. They also handed it back clean inside and out, which I was not ex professional, and the work on our vehicle was finished ahead of the projected time. They also handed it back clean inside and out, which I was not expecting. And they gave me a run down of their inspection of it per regular maintenance schedule, which I really appreciated--in part because they were not pushy. Definitely would go back, and would recommend them to others. More
Always a great place to bring my Toyota cars for service. Tyler West is always my choice for service rep.. Friendly, courteous and keeps me updated of the progress. Tyler West is always my choice for service rep.. Friendly, courteous and keeps me updated of the progress. More
I have always used this dealership so I purchased my cars and they have excellent customer service because of covert sure do miss the cookies and the popcorn LOL and they have excellent customer service because of covert sure do miss the cookies and the popcorn LOL More
The service was great and the service manager was helpful and efficient! I liked how they texted me after I dropped off my car about other things that my car needed. and efficient! I liked how they texted me after I dropped off my car about other things that my car needed. More
I can’t express enough the satisfaction of this dealership and especially their employee Michael Page. As we turned into the parking lot of the motel where we had reservations, two engine lights a dealership and especially their employee Michael Page. As we turned into the parking lot of the motel where we had reservations, two engine lights appeared on the dash and a notice to take my auto to my dealer. Because we were over one thousand miles from my dealer, my phone showed that we were about eight minutes from Eddy’s Toyota. I tried calling but it was after hours so the next morning (7/28/2021), we drove to this dealership and explained to Mr. Page that we were passing through Wichita on our way home to Tucson, AZ and that we would appreciate anything he could do to help us. Within 10 minutes he had the car in the shop and us in the courtesy waiting area with coffee. He came back in about 15 minutes with an update that it was a safety recall and they had the part and could have it installed in about an hour. Not only was the part replaced, the car had been washed and vacuumed- it looked like new. We have since driven home to Tucson, a distance of 1078 miles and the car drives like new. This is the best dealership I have ever had any association with. If I ever drive through Wichita again I will drop in and have my oil changed or something because of the great friendly service. More