Eddy's Toyota of Wichita - Service Center

Friendly, knowledgeable, customer oriented. Listen to concerns and address them. Do not patronize me or treat me as uneducated based on race or gender. Overall good. concerns and address them. Do not patronize me or treat me as uneducated based on race or gender. Overall good. More

Very pleasant and helpful maintenance personnel. Answered questions I had and explained problems to me. Discussed options and future services to be performed. Thank you. Answered questions I had and explained problems to me. Discussed options and future services to be performed. Thank you. More

Even though it took two visits to solve the problem I did appreciate the professionalism and dedication to finding the solution. I would use your dealership on future service appreciate the professionalism and dedication to finding the solution. I would use your dealership on future service More

Professional. Clean. Reasonably quick turnaround time. Got me in for an oil change the same afternoon I called which I really appreciated. Only criticism: have to “open an account” with the kiosk to purc Got me in for an oil change the same afternoon I called which I really appreciated. Only criticism: have to “open an account” with the kiosk to purchase a bottle of Coke? Really? Come on! But thanks for the good service! (P.S. you always forget to reset the message center reminder about needing maintenance so that it continues to “ding” at me!) More

Treven was outstanding! Car runs great. Service manager was patient and professional. Service was carried out in efficient and timely manner. Will be back if needed was patient and professional. Service was carried out in efficient and timely manner. Will be back if needed More

Fast, clean, and very friendly service! I come from out of town, so I like that I can schedule my service work on Saturday mornings! of town, so I like that I can schedule my service work on Saturday mornings! More

Ordinarily I give Eddy’s high marks. This time it was not the case. I asked for more information on the tires they wanted to put on the car. Nothing. I was getting texts but could not get a response to my qu the case. I asked for more information on the tires they wanted to put on the car. Nothing. I was getting texts but could not get a response to my question. Ended up getting tires from Discount Tires as we had to leave for Arizona and I had not heard back (still haven’t), and got an alignment while in AZ. If this were the only dealing I’d had with the dealership I would have rated it one star and looked to find another dealership to deal with. Since I’ve had positive dealings in the past, however, I’ll be giving them another shot. I don’t like that there are only yes and no options available for recommending the dealership. Before this it would have been yes, but this makes me reluctant. The only reason I’ll be checking yes is because of previous visits. More

I went in to purchase a new vehicle and the manager Michael Richey was very rude and used explicit words to his co workers thinking I was unable to hear him . He treats customers and his co workers poo Michael Richey was very rude and used explicit words to his co workers thinking I was unable to hear him . He treats customers and his co workers poorly from what I could see when entering in the establishment More

My car had on the screen to see the dealership which I did right away! Eddy’s took me right in without an appointment. They were so nice and took care of my car in a timely manner. I always enjoy my time did right away! Eddy’s took me right in without an appointment. They were so nice and took care of my car in a timely manner. I always enjoy my time waiting for having good coffee drinks and in a very clean atmosphere. Thank you for your service! More

Last year I had concerns with a certain nose coming from my a/c blower. When I had asked my service represented about it, they tile me it was nothing. Michael did the research, maybe not the price I want my a/c blower. When I had asked my service represented about it, they tile me it was nothing. Michael did the research, maybe not the price I wanted but he put in the effort/ research to get my a/c blower back to normal. He'll be my service representative going further until he is promoted to a higher position in the company. More