I was very impressed with the sales process including the following areas:
Add on sales - very good presentation
Sales - Very knowledge of the car
Accounting - Very good process
It's our fifth car from Feldman, now Nissan in EdenPrairie. Transitions have been great. But now with Eden Prairie Nissan, it was the very best. Phil Travato has been with us through 3 of the cars, and he is the,BEST! Oh, and they activated the XM radio without us having to call. Everthing was perfect! We have purchased new, used and had service.
We found the car I was interested in with the web site. Easy to use. Mark, the sales rep, was very informative, the test drive was fun. When my wife came for the second visit, everyone including JR, the finance guy, answered questions and resulted in a very good deal.