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El Cerrito Honda

El Cerrito, CA

4.7
522 Reviews

11755 San Pablo Ave

El Cerrito, CA

94530

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Showing 522 reviews

July 16, 2011

Computer system seemed a little slow both when making the appointment and when paying for the service, but people are friendly and helpful. Never have had a problem with the services. More

by robertsmegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Rivera
July 15, 2011

My car was due for an oil change. I pulled up to the service station, and Ron greeted me right away. I told him about the service numbers that showed up on my dashboard. He then told me that not only di More

by Cee7Ow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald A Maio
July 15, 2011

Have been taking my Honda Accord here for 10 years and would not go anywhere else. I trust these guys and appreciate the great service, friendliness, free WiFi and they always get my car done earlier tha More

by sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the service guys
July 12, 2011

Always great, friendly service. I most appreciate how professional they are, giving realistic assessment of the work needed, and a firm timeframe in which they need to complete, always over delivering an More

by aaronlev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bisbee
April 22, 2011

I had just had my 2010 Civic for one year and I got a call from a sales representative telling me about a program that they have to trade in my car for a 2011. Seeing that my 2010 had almost 30,000 miles More

by miranda1284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Lott and Virginia
April 04, 2011

I purchased my Civic and have it serviced here. I tried service @ Dublin Honda because I live there but they did the hard sales and sold me on service that I didn't need by not being very honest. Because More

by dreamerz44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leobardo Gonzales
Apr 04, 2011 -

El Cerrito Honda responded

Thanks Dreamerz44! We're so happy that your experience was exceptional. I'd like to thank you for your kind words by sending you a $10 Starbuck's gift card. You will need to contact me at 510-412-6100 or darryl.lavender@hendrickauto.com with your address in order for me to send it to you. Thanks again and stop by and introduce yourself next time you're in the dealership. I'd love to meet you. Sincerely, Darryl Lavender/Customer Relations Manager/HEC

March 31, 2011

We visited Honda of El Cerrito on March 27th, 2011 and worked with both Albert Guzman Paulina Sansone. Prior to visiting, I was able to quickly secure an extremely competitive price on a 2011 Honda Civic More

by ChrisKennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Guzman and Paulina Sansone
March 16, 2011

After impact with a curb, my Honda was towed into the El Cerrito Honda shop where damage was assessed, in conjunction with my insurance company adjuster. An agreed upon price was estqablished with my insu More

by Almon Larsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forte
February 24, 2011

I purchased a new Honda Hybrid Insight in February 2006 and have had all the service done at this dealership since that time except for emergencies. There is actually a dealer closer to my home but my sat More

by edmal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L Gonzales
February 18, 2011

Ron was really helpful in trying to resolve my issue of the squeaking sound of my 2007 Honda Odyssey rear brakes. Altho the squeaking sound did not go away, he explained with the help of a mechanic that th More

by PEMPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Maio