Car Pros Honda El Monte

Very incompetent we had to go back and redo contract signing 3 times and messed up my credit score signing 3 times and messed up my credit score More

They start at a very high price, hoping you haven't done your home work. They have $4000 markup for added security, locking wheel nuts and mud guards. Very high pressure sales. I wouldn't buy from th your home work. They have $4000 markup for added security, locking wheel nuts and mud guards. Very high pressure sales. I wouldn't buy from them again. More

Terrible dealership don’t take responsibility for anything break contracts. Terrible management covers for his bad sales, people, and finance anything break contracts. Terrible management covers for his bad sales, people, and finance More

Great customer service. Luis Bocanegra, sales representative, was really great. The deal was done professionally Luis Bocanegra, sales representative, was really great. The deal was done professionally More

Ever since I took my car out of there lot it had a damage and they never took responsibility for it I took pictures when it left they said they would give me a discount and never happened they charged me the and they never took responsibility for it I took pictures when it left they said they would give me a discount and never happened they charged me the full price of the car More

Terrible! !!!! When you stop by, they will increase price. Do not come to this dealer, they waste your time. Away!!!!!! !!!! When you stop by, they will increase price. Do not come to this dealer, they waste your time. Away!!!!!! More

Based on Kelly Blue Books I took my car to be sold. It is ridiculous how much less they wan to offer. They offered 78% less than KBB quoted. I understand they will low ball you, but this was a waste It is ridiculous how much less they wan to offer. They offered 78% less than KBB quoted. I understand they will low ball you, but this was a waste of time. More

Honda wasn’t helpful at all. Just went there the other day. Yes they were friendly and accomodating. Upon my arrival at the service center with my 2021 honda crv still under warr Just went there the other day. Yes they were friendly and accomodating. Upon my arrival at the service center with my 2021 honda crv still under warranty, took the crv from home have it towed to the dealer location to fix for 5 broken wheel studs. I left the car there for them to inspect, next day they told me that the car isn’t part of factory defects and they said its not covered by the warranty. And if i have to fix it there i need to pay $900+ for it. That’s steep and no way I’d pay that too much. That’s when I decided not to have it serviced. To think that the car has bumper to bumper warranty which they don’t honor it as well aside from basic warranty, car is still new, have 15k miles on it and its a lease. So I took to it my trusted ex-honda service tech and just charged me $168 for it for the same fix. I’ll never go back to the service center they charge too much even if the car has warranty they gonna make sure there’s a loophole to scam or milk money out from people without knowledge to fix cars. My advice is dont be fooled on their helpful advertisement it’s only marketing to attract people. It’s up to you if you want your car to be serviced to the dealership. Its better to buy OEM or original parts from Honda and have it seviced on your trusted Independent Mechanics and technicians who once worked for the dealership. More

Outstanding customer service! !! Shout out to the parts department for taking care of me. Thank you Bretz and Blaise!!! I appreciate you greatly for making me feel valuable as a cu !! Shout out to the parts department for taking care of me. Thank you Bretz and Blaise!!! I appreciate you greatly for making me feel valuable as a customer. Keep up the good work! More

Don't go to this dealer for service! !!! My mom took her 2020 Civic with only 5000 miles and the service rep told her to change brake fluid and oil change for the second time. The brake a !!! My mom took her 2020 Civic with only 5000 miles and the service rep told her to change brake fluid and oil change for the second time. The brake are barely burn in. Worse of all, it charge her $450 for both service with $360 in labor. Wow, are they charging about $180 per hour or what. What a ripe off. Stay away from dishonest dealer. More