Elder Mitsubishi - Killeen

James was very knowledgeable and helpful. He set me up with the car I didn't even know I needed/wanted. He set me up with the car I didn't even know I needed/wanted. More

Amazing customer service! Everyone I’ve interacted with at this place were very welcoming and nice. But the main one I worked with is Sael Del Rio. From beginning to end the p Everyone I’ve interacted with at this place were very welcoming and nice. But the main one I worked with is Sael Del Rio. From beginning to end the process was fast, easy, and clear. So definitely go see this place and especially Sael Del Rio (he’s awesome). I Finally found a dealership outside a military town that owns up to their words. Thank you 🙏 More

Pleasant experience working with James Mathis; this dealership has the nicest most courteous employees. Thank you dealership has the nicest most courteous employees. Thank you More

We received a warm welcome. Not overwhelming, we could breathe. Our salesman was very professional. The finances Manger was professional not pushing us. We experienced a smooth Not overwhelming, we could breathe. Our salesman was very professional. The finances Manger was professional not pushing us. We experienced a smooth transaction. More

Elder Mitsubishi really came through for me. The whole process was smooth. They even went above and beyond for me. The whole process was smooth. They even went above and beyond for me. More

Hello. I recently got a 2017 Honda from your dealership in killeen. I purchased my used honda February 6th. From then i had played phone tag for 72 hours. O I recently got a 2017 Honda from your dealership in killeen. I purchased my used honda February 6th. From then i had played phone tag for 72 hours. Once telling me i got it, once telling me i don't and on and on for three days. Then i get the car. It breaks down on the highway. Lights up like a Christmas tree. They came and took it from my house to call me days later and tell me my transmission was completely destroyed. Keep in mind i had it for 4 hours and drove it for 20 minutes. After that they say it'll be a week till the new transmission arrives. One week goes by. Nothing. Two weeks. Nothing. Then they said they received it three weeks later. Then call me back and tell me it was damaged and i have to wait two more weeks. It took nearly two months for me to get my car. And then after receiving it. It has got a major oil leak around the engine filter. Tires are all deflating. Ac does not work. The car makes all types of rattling as if it was not put together correctly. I tried calling multiple times and they ignore my number. I showed up a week ago and they said that its not under warranty anymore which is false and continue not to answer me. If i don't get contacted by the dealership within 24 hours i will be going to the Better Business Bureau with a complaint on how your sales manager made a insurance policy under my Mother in laws name with no permission. Completely copy and pasted her signature onto an insurance policy. More

We gave Sael a real challenge. Bad credit due to divorce and medical bills, no trade in and no money to put down…but please help us get a car. Also apart of this scenario is the fa Bad credit due to divorce and medical bills, no trade in and no money to put down…but please help us get a car. Also apart of this scenario is the fact that I have to go to San Antonio often as I’m on the liver transplant list and the old vehicle just simply won’t make it. It literally took all day but no one gave up. The determination to help us out was amazing and so appreciated. We are now the proud owners of a new car. I don’t know how you all did it but THANK YOU!! FINALLY I don’t have to worry about breaking down on the side of the road! More

Omg what an incredible experience. I went in completely unsure if I would qualify and DROVE out with a 2024 outlander! Cannot thank Sy and the elder Mitsubishi fam enough!! Thank y’all I went in completely unsure if I would qualify and DROVE out with a 2024 outlander! Cannot thank Sy and the elder Mitsubishi fam enough!! Thank y’all again for getting our family what we needed. More

Working with James and Christopher was great. They were patient and well informed and helped me a great deal with getting a new car. They were patient and well informed and helped me a great deal with getting a new car. More