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Elgin Toyota - Service Center

Streamwood, IL

4.0
102 Reviews

102 Reviews of Elgin Toyota - Service Center

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April 25, 2023

I'm not tech-savvy, but this website was so user-friendly that even I managed to find and purchase the car I wanted. If you're looking for a car online, this one is an excellent option." More

by heritage
Recommend Dealer
Yes
Employees Worked With
Bob Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Violet Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid El-Gazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manoj Choradia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bardia Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Elgin Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 25, 2023

I appreciated the transparency of this online motor website. They provided detailed information about each car's history and any issues, so I More

by Blessing
Recommend Dealer
Yes
Employees Worked With
Siril Verma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Girish Vyas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imran Aneesuddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moby Zuberi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Elgin Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 19, 2023

Exceptional service and knowledgeable staff. Will work with you in every matter. David Amin and staff will do their best to make sure you get what you want and need. More

by Rafaelleyva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Elgin Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 12, 2023

David Amin has been extremely helpful in providing me with consultation regarding my recent vehicle search. He is very knowledgeable and down to earth, I would highly recommend him to anyone currently l More

by TheKing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Elgin Toyota responded

I cannot thank you enough for your wonderful review of Elgin Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 01, 2023

David amin is the best salesman in the world, I am very happy with my experience. More

by Aaronvbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Elgin Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

March 02, 2023

I travel from Rockford to visit Joe in Service. He knows what he's doing. More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Elgin Toyota responded

Cody, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

February 09, 2023

I purchased a car in 2020 from this dealership. The sales person sold me a warranty that would detail my car for the life of the car. I took the car in in July2, of 2021 for detail which was a hor More

by pannmp0
Recommend Dealer
No
Employees Worked With
Darryl Cesario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Corona, Rob Starosta, Ryan Baum, Jeff Saltzman, Jon Franklin, Moe Mustafa, Amit Desai
Feb 13, 2023 -

Elgin Toyota responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

Feb 13, 2023 -

pannmp0 responded

I would like my full refund that was an unauthorized in the amount of $199.95. I.just tried calling the number, it went to voicemail.

January 18, 2023

Darryl Cesario and Mike Forsberg are always very helpful, courteous, and professional. They help make the service experience very pleasant. More

by Codeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Forsberg - Parts Manager
Jan 20, 2023 -

Elgin Toyota responded

Codeman, thank you for sharing this great feedback with us. I feel our service department is what makes Elgin Toyota special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

December 06, 2022

Darryl in Service Dept got me in for my scheduled service, done and out. Have decent work cubbies for me to work while I am waiting. More

by Stan W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Elgin Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

November 27, 2022

I received a fast and accurate quote for service. And I was able to receive service on a busy holiday weekend with little notice. I highly recommend the service department at Elgin Toyota. More

by Michael M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Elgin Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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