Elgin Toyota - Service Center

Great people and facility to service your Toyota! !the dealership is very nice and clean and well organized! !the dealership is very nice and clean and well organized! More

Me encantó la primera revision de mi vehículo que tuve hoy Julio 08 del 2022 el señor Brendo me atendió excelentemente bien y muy amable ante todo y en español se los recomiendo en servicio mi vehículo q hoy Julio 08 del 2022 el señor Brendo me atendió excelentemente bien y muy amable ante todo y en español se los recomiendo en servicio mi vehículo quedó muy limpio e hicieron la revisión debida los felicito sigan así mucha suerte More

They charged me $1700 for struts when I brought it back, they said it was wheel links that were the issue and said I couldn’t have my money back for the misdiagnosis. they said it was wheel links that were the issue and said I couldn’t have my money back for the misdiagnosis. More

I bought my 2019 Highlander here and had issues when I bought with the sales team. The manager did make it right. Today I was deceived by a service tech. I scheduled an oil change and paid $381 out the do bought with the sales team. The manager did make it right. Today I was deceived by a service tech. I scheduled an oil change and paid $381 out the door. Do not use Darryl Cesario as he is not honest. He added the 50k work to the sheet but never asked me about it and never said he was adding it. When I was leaving I confronted him about it and he said I signed for it. I could have signed over my first born. Never had I had issues like this in the past. All others took the time to explain everything. More

Please dont go there! They advertise specials in the website and dont honor ther own ads. If you try talking to Management, they will say you can vent now and laugh at you! what a customer service website and dont honor ther own ads. If you try talking to Management, they will say you can vent now and laugh at you! what a customer service More

Bad experience!!! Gave me a loaner car with a bolt/nail in tire. Next day I got charged for brand new tire without any notifications. They can’t provide any pictures, invoices or any other proves of bad ti in tire. Next day I got charged for brand new tire without any notifications. They can’t provide any pictures, invoices or any other proves of bad tire was replaced. Stay away from this place!!! More

Very Shady. I was lied to about a car to test drive. They kept someone had it on a test drive. When the manager came out, the salesperson started it was in the shop. The vehicle he presented to us was dirty. kept someone had it on a test drive. When the manager came out, the salesperson started it was in the shop. The vehicle he presented to us was dirty. Claimed they do not detail until vehicle is purchased. Manager even made a face when he opened the vehicle door. You lost my business! More

Dealership charged $35 for shop supplies. I asked for what and no answer. I'm so unhappy. Never going there again. Advice for others. Ask how much they will charge in total. I was told service + tax and what and no answer. I'm so unhappy. Never going there again. Advice for others. Ask how much they will charge in total. I was told service + tax and that's it. But from nowhere came $35. I asked for details on $35. They don't have one. More

Thank you bob for understanding quality service to customers. I appreciate everything you did to make things right. It was a pleasure working with you. customers. I appreciate everything you did to make things right. It was a pleasure working with you. More

They'll charge you whatever they want and will not honor what they promised. When there to service my front brakes, I presented a coupon I found online which included installation of front or rear pads for what they promised. When there to service my front brakes, I presented a coupon I found online which included installation of front or rear pads for $159.95, the service tech told me they were going to inspect the rotors and see if they could be resurfaced and if not they will need to be replaced. Rotors were replaced and I was charged for resurface service as well which doesn't make sense at all, I spoke with the service manager and he couldn't explain why I was charged extra $75 dls of labor, he ended up giving me a free oil change and said he couldn't give me a refund, never going back to service any of my vehicles there. More