Elk Grove Audi

Reason for Visit: Sales

I recommend this dealer: No

My Review of Elk Grove Audi:
This review is the last resort after 6 weeks of grief from Elk Grove Audi/Lasher Auto.

After buying a CERTIFIED vehicle, (which you pay dearly for) I have found so many things wrong with this car. The certification claimed that it was perfect and met all Audi requirements when I bought it. Within a week, I had the realization that the car was most likely never checked over and the Certification issued by this dealer was bogus.

Getting any satisfaction, from Elk Grove (not even answers and returned calls) has been a horrid experience. Having owned many "luxury" vehicles, the Audi is a delight... the dealership is a nightmare.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Elk Grove Audi:
Brought my 01 S4 in for warranty repairs. Car had humming noise from rear, front brake vibration plus a few other minor problems. After 8 days of working and diagnosing the problems they replaced front rotors and brake pads which fixed the vibration. The noise from rear was a bad wheel bearing which they replaced.<br> I picked up the car after service hours so when I drove the car and noticed the steering wheel was not straight when driving in a straight line I called the next morning to let them know the problem. Jeff told me to bring it in and they'd take care of it. Once there they denied causing the problem and have since accepted no responsibility. BBB tried to mediate, no luck. Lasher will not stand behind their work or correct any problems they create.

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