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Elk Grove Audi

Elk Grove Audi

9776 West Stockton Bloulevard
Elk Grove, California 95757


(916) 405-2650

Elk Grove Audi
Manufacturer: Audi

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 94 reviews

4.9

4.9 out of 5

97 lifetime reviews

Elk Grove Audi

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Certified: Elk Grove Audi

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Elk Grove Audi has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Elk Grove Audi

Elk Grove Audi is your one-stop shop for all things Audi-related. From Parts and Service, to Certified Cars and Audi Financing, we have it all. We know that you have highexpectations, and as a Sacramento County new car dealer we enjoy the challenge of meeting andexceeding those standards each and every time. Allow us to demonstrate ourcommitment to excellence!

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

We look forward to serving you!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed


Our Amenities

KMellick
5/6/2013 12:23:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph JacksonRalph Jackson
Daniel PascualDaniel Pascual
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

My wife and I had a great experience working with Audi in ordering and delivery of our New Q5. We look forward to many years of working with Audi of Elk Grove in the future.

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Ruser
4/30/2013 1:44:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FallisMike Fallis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

I recently purchase an Audi A6 from Elk Grove Audi and Mike. I had already had a firm committed price from another dealer for the same car but not in the color I really wanted. I took that price after a long back and forth on the phone the day before and because even though it was the wrong color it had the features I wanted. I had committed before that discussion to a test drive with Mike so I felt I needed to keep it. I really didn't expect Mike to match that price, given how arduous the previous negotiation was, but he found another car with the same features and in a color I liked for actually a few dollars less. There was no negotiation, just matter of factly looking at what I needed for price ran a few numbers, and beat it. He was very professional, knowledgeable, and helpful. All aspects of the transaction with other members of the team went off equally well.

This is the best dealer experience I can recall having and would recommend Elk Grove Audi without reservation.

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RJ830
4/25/2013 1:02:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FallisMike Fallis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

The wife and I did our due diligence and decided on the make and model. We found the Audi S5 on the Internet located at Elk Grove Audi. We had quick correspondence from their Internet salesman, Mike Fallis. We made arrangements to see and test-drive the Audi. It was as it was described online. Our entire contact with Elk Grove Audi was extremely professional without any high pressured tactics to sell us a vehicle. We were introduced to all the manager’s in order to answer any questions that we may have.

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mavsman26
4/22/2013 1:20:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gunther  WilsonGunther Wilson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

Gunther goes the extra mile to make sure you're happy with your purchase. He intimately understands the feature/functions of the vehicle and can quickly get you fully up to speed. I highly recommend Gunther for your next car purchase.

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NickKaos
4/17/2013 10:43:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel PascualDaniel Pascual
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

Daniel was very personable and honest, we had similar music tastes and interests. He seemed like a person who really enjoyed his job, spent time with me to show me all the ins and outs of the car, which I really appreciated. I would recommend Daniel to a friend. He even heated up my StarBucks drink in the break room! Great guy.

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Carey2013
4/15/2013 3:47:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FallisMike Fallis
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

I found the staff at the dealership to be friendly, courteous and professional. I purchased my car from Mike Fallis. During the purchasing process and after I ordered my car, Mike answered all of my questions and provided me with excellent customer service. I especially appreciated Mike's email updates on the status of my new car order. I would recommend Elk Grove Audi to my friends and, specifically, refer them to Mike Fallis.

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mkurowski
4/11/2013 3:40:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FallisMike Fallis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

The experience with Mike Fallis at Elk Grove Audi was seemless and painless. He and the organization were able to accommodate me and worked around my schedule to best facilitate my needs. Most importantly, they gave be the best price in the area for my car and could not be more pleased with the outcome of this experience. I will continue to do buisess with this group in the future as the level of professionalism and courtesy was unprecedented.

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nfaragasso
4/8/2013 10:06:54 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FallisMike Fallis
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Elk Grove Audi:

We had a pleasant experience from the moment we walked into the dealership. While you can never buy a car and rapidly get out on the road with your new vehicle, I do believe that Mike and the rest of the dealership did everything possible to both answer our questions and make our stay as short as possible. The negotiations were fair yet speedy, not waiting to get "authority" to do things....When there was a question, there was no, waiting for an answer, it was taken care of swiftly. Thanks to Mike and the rest of the team. We are looking forward to a long relationship with the dealership!

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GirlySmith
4/5/2013 12:27:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel PascualDaniel Pascual
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

Daniel Pasquale is a superior salesman who really knows his product. His extensive knowledge of the A5 that I purchased was incredibly impressive. He really knows his Audi craftsmanship! His kind and relaxed demeanor was so appreciated, and he always either answered my questions or immediately sought out the information for me. I would highly recommend Elk Grove Audi to anyone as the place to get your Audi. Thank you!

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nancgreen
4/4/2013 1:06:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gunther  WilsonGunther Wilson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elk Grove Audi:

I went to the dealership to pick up my husband who had left his 2007 Audi for scheduled maintenance. My husband wanted me to look at a VW that he thought I might like. We were planning on purchasing another car but had no intentions of doing so that day! He wandered over to the Audi's and Guenther greeted him. What a pleasant surprise to meet such a wonderful man with so much knowledge about Audi's. He was so helpful answering questions about the Audi we already had. There was no pressure from him for us to purchase a car but his enthusiasm and knowledge made me feel very comfortable and reassured that I was dealing with an honest person. I have nothing but accolades for Guenther. I test drove the 2010 TT and he constantly demonstrated or told me about the different options it contained.
I have a tendency to analyze everything for days before making a decision. We went home, looked up reviews & talked it over. I actually made a decision within a couple of hours! I feel a lot of it had to do with Guenther as he was so patient in answering my questions and made me feel I was making the right choice for a safe and reliable purchase. He called twice the next day so as to speak to both me and my husband. He assured us he was there for us to return for more information, demonstrations or whatever we needed to know about either of our Audis. He set up the blue tooth for my phone, the connection for my ipod, and showed me the basics so that I could enjoy my TT. The paperwork process was effortless and took very little time. Everyone we dealt with that day and since have been very helpful and accommodating. It was a very pleasurable experience and I just love my Audi TT!!

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