"This is a Great Team!"
I have been to one Chevy Dealership before going to Elkins, and the experience was night and day. I went in wanting a Colorado Z71 and the previous dealership was trying to get me in the WT model, did not look into any discounts for me or anything. The experience was bad. The following day I spoke to Terri Parzyck on the phone and told her what I was interested in and made a trip to Elkins and met Todd Hersh. I told him what I wanted and soon presented me with the ride I was going to drive off with. What I really liked about Todd was his passion for what he does and he made sure that I got every discount possible to get me in my payment range. Unlike my last experience at the other place. After all was said and done Todd made the process very easy and smooth.
Mike Bilbow has great passion as well when it came to all the technology that is built in the truck. Like Todd he is very passionate about what he does. His detail in explanation is superb. He ran into one little issue that resolved itself with the GPS system (which was probably because my wife and I bought a new construction home and our address was not available yet.) Yet he did his research and reached out to me with his findings. HE REALLY CARES ABOUT WHAT HE DOES!
Not every deal can go perfect and Todd and I ran into that with the GM Supplier Discount which by no means is Elkins fault. This is here Bob Borman comes into play. To make a long story short we battled for 3 weeks to get this code, and Bob drove me nuts with this by always reminding me "I KNOW YOU QUALIFY FOR IT". Once I was able to retrieve the code it made everything after smooth.
Overall the experience was great, and in so many ways the issue with the GM Supplier Discount program just showed me how passionate the Elkin's team is at making sure their customers and satisfied. God Bless this team! They are amazing at what they do! Looking forward to working with these guys in the future!
"7 vehicles were brought here in my immediate family....."
We have purchased 7 vehicles at Elkins Chevy.
I have purchased 2 Silverados (New 2008 and Pre-Owned 2014)
My wife had a Venture Van and now has a Malibu
My mother and brother have also purchased a few car and SUVs here.
I have referred friends and neighbors and they all thank me for sending them to Elkins because of the service they receive.
Not only does the Sales and Management staff make you feel at home and are extremely helpful, parts and service go the extra mile to accommodate you when they are needed...
I walked into Elkins with very little hope of being able to purchase a vehicle due to my financial status, lack of credit and my young age. To my surprise, Bill, Bob and the rest of the sales team quickly put my worries aside and went above and beyond in assisting me with the purchase of my new to me Silverado. Couldn't be any more happy with my experience and my vehicle. After being turned down numerous times by other dealerships, Bill was very patient in allowing me to make a dream come true. I would absolutely buy another vehicle here and will gladly recommend that anyone else do the same.