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Elmwood Chrysler Dodge Jeep Ram

East Providence, RI

4.9
2,408 Reviews
Elmwood Chrysler Dodge Jeep RAM, located in East Providence RI has been proudly selling and servicing Chrysler, Dodge, Jeep and Ram trucks to residents of East Providence RI, Barrington RI, Bristol RI, Warren RI, Pawtucket RI, Providence RI and surrounding areas since 1962. In addition to being a Dealer Rater and TrueCar Certified Dealer, we are committed to a hassle free consultative shopping experience. We pride ourselves on integrity and providing world class customer service. We are currently fully stocked with all of the Chyrsler, Dodge, Jeep, Ram models, as well as offering virtually every make and model of late model pre-owned vehicle. We also have the ability to locate vehicles if need be. Our job is to help you select the right vehicle, give our customers all of the information they need to make their purchasing decision, in the time frame allotted by the customer. Guaranteed Credit Approval Vehicle Exchange Program Se Habla Espanol Parliamo Italiano Falamos Portuguese
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625 Taunton Ave.

East Providence, RI

02914

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Showing 2,408 reviews

October 07, 2017

Elmwood Chrysler Dodge Jeep Ram delivers......again!! Jay L'Archevesque's outstanding staff did a wonderful job again today, and their service department can deliver as well. This will be the second car I More

by CoachStein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rouco
October 06, 2017

Great Customer Service!!! I would recommend Elmwood Chrysler Dodge Jeep Ram to everyone!!! We just purchased our 4th Jeep this week and it was by far one of the best experienc More

by Khiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherman Jones, Jared Murphy
October 03, 2017

Car buyer The gentleman did an awesome job of getting the deal we needed !Thank you, Richard, Vinny, and Dennis for all your hard work for us today! More

by HenryLynn
Recommend Dealer
Yes
Employees Worked With
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Miranda, Dennis Freeman
October 03, 2017

Great Experience - Beautiful Jeep I walked in looking for Sherman after a friend of mine had an amazing experience purchasing a Jeep the week prior. Sherman was a class act and made s More

by LClaireM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Sherman Jones
October 02, 2017

Worst experience ever Arrived and was greeted by a gentleman (and I use that term loosely) named Dave Beaupre he was the rudest most disrespectful person I’ve ever encount More

by Unhappy customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Beaupre
Oct 10, 2017 -

Elmwood Chrysler Dodge Jeep Ram responded

Good Morning, My name is Samantha, I am the Internet Manager here at Elmwood CDJR on RT44 in East Providence & I just received your Dealer Rater Review. I am very sorry for your experience & I know sometimes there is nothing we can do to correct a negative situation however I did want to reach out. It looks like you worked with Dave while you were here and I do unfortunately have to tell you he has a very serious medical condition that makes him appear extremely jumpy. The joke about the business cards were inappropriate and we did take action on that and we can assure that will not be happening again. This is not the way we do business here & it is also not the way we want others thinking we do business here, we do have a great reputation and I am very upset this is the experience you had. Please reach out to me as soon as possible, you do have a couple of more days to adjust your review that way it will not post live. I ask this only because Dave is really a nice gentlemen and I know he will be extremely embarrassed since he is the only man here who has such an apparent image and distinct personality. I really hope to hear back from you, you can email me directly at ssamagaio@elmwoodcdjr.com or call me directly at 401-438-0400. Sincerely, Samantha Samagaio Internet Sales Manager 625 Taunton Ave, East Providence, RI Elmwood Auto Group 401-438-0400

Oct 10, 2017 -

Unhappy customer responded

Please look at your response I received from Facebook regarding this and you tell me if I should adjust anything You are very nice but whoever wrote that on Facebook has zero concern for the customer and was outright rude and completely out of line

October 02, 2017

"Broken promises" After the sale of the vehicle, the salesman did not follow through on getting the item promised to us in writing. Just wanted the commission! More

by Disapointed Buyer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Benamino Sciarcon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Tavarez, Damien Medeiros
Oct 10, 2017 -

Elmwood Chrysler Dodge Jeep Ram responded

Good Morning, My name is Samantha, I am the Internet Manager here at Elmwood Chrysler Dodge Jeep & RAM on RT44 in Providence. I did receive a poor review on Dealer Rater & was wondering if there is anything I can personally do to correct the situation. I know this will be posting live in a few days and it does give me the chance to reach out to you before hand to see if you would be open to adjusting it. I did speak with Damian who feels awful about the owners manual and I wanted to inform you he did order it and we will have it for you as soon as possible. Please contact me directly with anything you may need, my number here is 401-438-0400 or you can reach me by email @ ssamagaio@elmwoodcdjr.com or samantha_samagaio@yahoo.com I apologize for the experience you had, this is not the way we like to handle business here. I look forward to hearing back, I hope you have a great day.

October 02, 2017

Best customer service Rich takes selling a car one step beyond. He is so easy to talk to he really listens to your needs and he does everything in his power to make it hap More

by debbie shapiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Ruggiero Jr.
October 02, 2017

Best automobile buying experience As I walked into the dealership I was greeted by Jay and he introduced me to Richard and later I met Ben and Noel. They were great to work with. I wou More

by sp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benamino Sciarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Miranda, Noel Tavarez
October 01, 2017

Liars BEWARE! They will promise you a price just to get you in the door, and then blame the "misunderstanding" on a new manager scapegoat. Then they will lo More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Freeman, Heidi Aveyard, David Beaupre
September 27, 2017

Professional, Informative and Great Sense of Humor When we walked into Elmwood Dodge, we were greeted by Dave Beaupre. He made our purchase of our new 2017 Jeep an enjoyable experience. Dave was cou More

by Joseph Viveiros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, David Beaupre
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