Elyria Ford

Efficient and considerate service This review is about my service experiences at this dealership. I have all my service done here, and it has always been done efficiently, and conside This review is about my service experiences at this dealership. I have all my service done here, and it has always been done efficiently, and considerately. My car has been returned to me not only with the proper service having been done, but both my car and the dealership in general have been noticeably very clean. The service advisors know their stuff and have been effective communicators of the work to be done. More

Escape Shift Recall Setting up my appointment was fast. I took my escape in at 7:30 and a shuttle took me back to work. When the work was completed, I received a phone Setting up my appointment was fast. I took my escape in at 7:30 and a shuttle took me back to work. When the work was completed, I received a phone call. I could have been picked up also but had a ride. This service and other services I had was completed promptly. The servicemen moved people in and out quickly. Very efficient. More

Takata air bag recall We really appreciate that Ford values its customers and provided a rental car while we waited for a replacement airbag. They made the best of a bad si We really appreciate that Ford values its customers and provided a rental car while we waited for a replacement airbag. They made the best of a bad situation. We are very happy to take our cars to Nick Abraham for service and Brian is one of the reasons that we trust Nick Abraham Ford to do right by us for whatever our cars need. More

Elyria Ford made me cool The air conditioner was working sporadically on my F-350. Elyria Ford got my truck in quickly and had it repaired in less time than they promised. Thi The air conditioner was working sporadically on my F-350. Elyria Ford got my truck in quickly and had it repaired in less time than they promised. This dealership is the best! More

Oil change and tire rotation I am always very satisfied with the service I receive at this dealership. Scheduling is quick and easy. Customer waiting area is clean and comfortable I am always very satisfied with the service I receive at this dealership. Scheduling is quick and easy. Customer waiting area is clean and comfortable. In addition to completing the required service in a timely and satisfactory manner, my vehicle is always cleaned as well. All staff are friendly and courteous. More

Excellent Experience! I have my Lincoln Town Car serviced at Elyria Ford every 5000 miles. The service staff is always very friendly, helpful, and professional. I highly re I have my Lincoln Town Car serviced at Elyria Ford every 5000 miles. The service staff is always very friendly, helpful, and professional. I highly recommend having your vehicle serviced there. Thanks, Brian and Todd! More

Oil change Appreciate prompt, thorough service. The waiting room is clean & pleasant. My vehicle is always washed when I bring it in for service. I especially en Appreciate prompt, thorough service. The waiting room is clean & pleasant. My vehicle is always washed when I bring it in for service. I especially enjoyed the waiting room as I was able to speak with Veterans of World War II, Vietnam & Korea. How unique is that? More

Dead battery They worked on my car quickly and were so pleasant to work with. Pulled in and the car died again they tested it to make sure it was the battery. I They worked on my car quickly and were so pleasant to work with. Pulled in and the car died again they tested it to make sure it was the battery. I always like working with Elyria Ford. More

Good/pleasant experience every time! I always get fast, friendly, and courteous service every time! You cannot say that about a lot of businesses out there.. Sorry can’t remember servic I always get fast, friendly, and courteous service every time! You cannot say that about a lot of businesses out there.. Sorry can’t remember service person dealt with but people at service desk is always friendly. Grrrrrrrrrrrrrrrreat More

Great service every time. Always friendly, fast and courteous. It’s obvious to see the service department works as a team and care about each and every customer and their needs Always friendly, fast and courteous. It’s obvious to see the service department works as a team and care about each and every customer and their needs. I have been taking my vehicles there for years and will continue to do so. More