My Review Of Spitzer Volkswagen Amherst:
We have two small children and prefer to negotiate our car purchases over the phone so we are not tying up our Saturday or Sunday sitting in a dealership all day. Called the dealership to discuss a purchase of a used, 2010 Acura TSX. Informed Anthony of where we wanted to be in regards to monthly payment. After a few phone calls back and forth, we were very happy with the information we were provided and made arrangements to come in and test drive the vehicle.
Upon arrival, we were pleasantly surprised to see that the car was parked in front of the dealership, waiting for us to test drive. As we walked in, Anthony greeted us and let us know that the car war ready for our test drive and immediately offered us refreshments. My wife and I declined, yet he went off with our two children, 3 and 6, in tow to get them a beverage. Very courteous and impressed that he showed enough to take care of EVERYONE in our family – not just the decision makers. We went outside and he went over many of the features of the car. Despite being a Volkswagen dealer, he really knew the car inside and out.
Needless to say, the car was impeccable, clean, detailed; just as described in the online listing. Anthony understood that we were shopping around and never applied any pressure. The next day, after driving a car a competetor’s dealership, I called Anthony and informed him that we wanted to purchase the Acura. I arrived later that afternoon and was in the dealership for less than an hour and drove away with my brand new-to-me car. This included the time it took to transfer my plates, a salesman to grab a tank of gas, and the contract paperwork to be drawn up – the Finance Manager even made a special trip in with his daughter as his wife was sick and he was at home for the day watching the kids!!
GREAT experience with this dealer, in fact, they are in the process of searching for SUVs for my wife for a future purchase.
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Spitzer Volkswagen AmherstAdded:
8/23/2012 11:25:29 AM
Thanks so much for choosing Spitzer VW to fulfill your car buying needs. We'd also like to thank you for taking time to write this review on your experience. Our goal is not only to meet but it's to exceed your expectations. Please don't hesitate to come back if there is anything we can do for you. LIKE us on Facebook at http://www.facebook.com/pages/Spitzer-Volkswagen-Amherst/190317087658201 and follow us on Twitter @VWAmherst