My A/C quit working. Had local AC man check problem and he told me where problem was (under dash board), but it was beyond what he could do. So I went to Emerson to have problem fixed and told them where the problem was found by local AC guy. I left truck for the day and went back and was told A/C was as good as new. I asked where problem was and was told was in in engine compartment in front of dash. BIll was almost $800. AC stopped working next day. Took it back and left it for another day. Now they say problem was under dash and charged me another $700 plus dollars. I asked them how much a completely new system would cost and they said around $1,600. Now I stilled had a used system for $100 less then a completely new system. They wouldn't do anything or stand behind their first days work. I will never go back to Emerson Toyota again for service or new vehicle.