Emerson Toyota
Auburn, ME
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92 Reviews of Emerson Toyota
This dealership bent over backwards to find me the car that I wanted, going to another state to get the color that I asked for. I rated the "overall experience" as 4, only because I feel that the salespe that I wanted, going to another state to get the color that I asked for. I rated the "overall experience" as 4, only because I feel that the salesperson could have called me sooner on several occasions to keep me up to date on the status of the car. More
Excellent value. Purchased late model Toyota Sienna, former lease. Car was exactly as described on phone. Very clean, low mileage, like brand new. I was referred to this dealer by AAA's Vehicle Purchasi former lease. Car was exactly as described on phone. Very clean, low mileage, like brand new. I was referred to this dealer by AAA's Vehicle Purchasing Service (I highly recommend this service if you have AAA. They have pre-screened dealers and negotiated discounted prices for their members). Vinnie Goulette is a sales manager, and by phone he immediately offered me a very good no-haggle price, a better value than anything I had seen on the internet. Very friendly, quick, clean efficient transaction. The only sticky point was an additional $189 "document processing" charge that the dealer admitted was simply extra profit. To be fair, I was told of this fee in advance, but I was led to believe that it was for state fees. We ended up paying the extra fee because the sales price on the vehicle was so reasonable. I can highly recommend this dealer and would definitely purchase from them again in the future. More

