Emich Volkswagen - Service Center

I appreciate how quickly Colt was able to get service on my vehicle and get me on my way. my vehicle and get me on my way. More

Both Jered and Jose took good care of the situation. I appreciated the video and explanation of service given by Jose. As always, Jered's counsel added helpful information. He's a gem! Thank you, Sheil I appreciated the video and explanation of service given by Jose. As always, Jered's counsel added helpful information. He's a gem! Thank you, Sheila Kowal More

Service was quick and great! Made me confident my systems were working as designed and were personable about the issues I had. Made me confident my systems were working as designed and were personable about the issues I had. More

Jared was very attentive and made my overall experience at Emich Volkswagen very amazing and stress free at Emich Volkswagen very amazing and stress free More

Milo was very helpful. He took time to explain everything I needed to have done without rushing. Thank you. He took time to explain everything I needed to have done without rushing. Thank you. More

Everyone is courteous and professional. The dealership is spotless and well run. The waiting area is clean and stocked with a nice assortment of beverages. The dealership is spotless and well run. The waiting area is clean and stocked with a nice assortment of beverages. More

Colt was great from start to finish and he kept updating me every day and if I needed any service again I would contact him again directly. me every day and if I needed any service again I would contact him again directly. More

The individual departments are competent in their own area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting text, mail and email notifications about this same recall. They neglected to reset the service interval counter after the inspection, so that the car continued to say "PLEASE SCHEDULE AN INSPECTION SERVICE". We had to ask for that to be corrected four times. We left the car for four days to allow several services to be completed but the different departments didn't communicate with each other about who would do what when, so we got unclear and inaccurate information about when the car would be ready. To be fair, they did complete all tasks by Friday and the car looks and runs awesome. More

Great job by Jared. On time, only thing is they didn't wash my car. On time, only thing is they didn't wash my car. More

Gods among mere mortals. The best experience I have ever had in a service department. The best experience I have ever had in a service department. More