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Empire Buick GMC of Long Island City

Long Island City, NY

Overview
Employees
Reviews
4.7
1,086 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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45-02 Northern Blvd

Long Island City, NY

11101

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Showing 1,086 reviews

January 21, 2026

I’m Haitian and I met a Jeff who is fluent in our native language he was very helpful and assisted my mother to understand everything Louis the used car manager was very flexible on the price and made us fo More

by sammyfleurian2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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Jan 22, 2026 -

Empire Buick GMC of Long Island City responded

Sammy, We're delighted to hear that Jeff was very helpful and fluent in Haitian Creole, enabling him to assist your mother in understanding everything clearly. We're equally pleased that Louis, our used car manager, was flexible on the price. Their dedication to making you forever happy customers is exactly what we value. We appreciate you recognizing both team members and look forward to serving you for many years to come. Congratulations on your purchase!

January 11, 2026

Jeff and Bryan was great gave us a the best deal ever Anthony the finance always treats us right they are great with us and always take care of us More

by parasol-size0v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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Jan 22, 2026 -

Empire Buick GMC of Long Island City responded

Thank you for your wonderful review of Jeff, Bryan, and Anthony. We're delighted to hear that Jeff and Bryan gave you the best deal ever and that Anthony in finance always treats you right. Their consistent dedication to taking great care of you is exactly what we value. We appreciate your recognition of the entire team and look forward to continuing to serve you in the future.

December 24, 2025

Edina was fantastic to deal with. Made the entire process very simple from start to finish. More

by Samizeqaj
Recommend Dealer
Yes
Employees Worked With
Edina Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Empire Buick GMC of Long Island City responded

We are glad Edina was a fantastic help, thank you for this kind review. Congratulations on your new GMC! Please let us know if we can be of any further assistance to you.

November 24, 2025

I got my first Car from jeff he is the best help us in all types of ways to make the dream come true he was polite and patient go see him for a car More

by Blertihasani85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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Nov 25, 2025 -

Empire Buick GMC of Long Island City responded

Congratulations on your dream car! We are delighted that Jeff gave you the best service possible and was polite and patient with you, thank you for this review. Please know that we are still available to assist you if you have any further questions or concerns. Drive safely and enjoy your new car!

November 18, 2025

Extremely BAD experience No matter what the car had, they keep on telling story and end up by not coming to the phone - I had to go in person after almost 1 month to talk with the supervisor from the service More

by gcenuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent
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Nov 19, 2025 -

Empire Buick GMC of Long Island City responded

We’re sorry for the delays and lack of communication you experienced. This isn’t the service standard we aim for. We will share your review with our management team. Please contact our General Manaager, Charles Gaines, at 718-524-3127 or at cgaines@eagny.com directly so we can work towards a resolution.

November 05, 2025

Jeff was very helpful he is the best sales person understood the assignment and got it done ❤️❤️❤️ he made me very happy today with my new car More

by Nike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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Nov 06, 2025 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Jeff this wonderful review! We strive for 100% customer satisfaction, and we are glad that he took exceptional care of you. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

October 29, 2025

Jeff is the greatest definitely go check him out for a deal great service the whole staff was great More

by coach9159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff cayot
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Oct 30, 2025 -

Empire Buick GMC of Long Island City responded

Thank you for your 5-star rating! Jeff will be honored to hear of your kind words and to know how confident you are in his efforts. We wish you safe travels and hope for an opportunity to work with you again!

September 25, 2025

The sales consultant (Juan Ceaca), He is a very competent person in his work. I felt satisfied with his work More

by Hampicamayoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
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Sep 26, 2025 -

Empire Buick GMC of Long Island City responded

Hello, We are glad to hear Juan provided you with great service. We think that he is really great as well!

September 04, 2025

Jeff is the greatest got us a great deal on the escalade and mike got us approved witch we thought was impossible they are the best More

by Migmol516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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Sep 04, 2025 -

Empire Buick GMC of Long Island City responded

Hello, Congratulations on your new Escalade and glad to hear that Jeff and Mike was able to provide you top-notch customer service. Please let us know if there is anything else we can do to further assist you, we would love to help you.

August 22, 2025

Jeff and Mike were both great, made me feel very comfortable and helped me with decision making. Would highly recommend More

by Gabrieltelfer21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
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Aug 22, 2025 -

Empire Buick GMC of Long Island City responded

Gabriel, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Jeff and Mike! Thank you for your recommendation!

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