Empire Buick GMC of Long Island City

Service and agents are amazing and they are quick responding any question. They offers coffee and water when you are wainting responding any question. They offers coffee and water when you are wainting More

From star to the end everything was a great job. Thank you especially Breana. And the person who took care of at the service center Thank you especially Breana. And the person who took care of at the service center More

I had a wonderful experience with Empire Buick this past Tuesday. I converted my leased Buick to a purchase and was very happy with Moni Ruzzaman, my Sales Consultant. He was very knowlegeable, friendly a Tuesday. I converted my leased Buick to a purchase and was very happy with Moni Ruzzaman, my Sales Consultant. He was very knowlegeable, friendly and kind. He was instrumental in my decision-making process and did not make me feel rushed. As a woman, it can sometimes be intimidating going to a car dealership alone. But Moni made the experience an enjoyable one. I will recommend Empire and Mr. Ruzzaman to anyone looking for a Buick dealership. Honorable mention: Mike Martindale, Business Director. Thanks to all the staff. More

I Felt Ms Romero, was way too aggressive trying to convince me to purchase the extended warranty. She just absolutely refused to take no for an answer .Even when I told her that the payment was alread convince me to purchase the extended warranty. She just absolutely refused to take no for an answer .Even when I told her that the payment was already at the very top of my budget. She still kept trying to convince me to add the the warranty.At that point I politely excused myself from her office. The purchase was completed by two other really nice, but highly deceptive employees. More

Thanks You for provide good customer service make sure I was able to get buy car I wanted you did great job I I recommend you work with her she did an excellent job was able to get buy car I wanted you did great job I I recommend you work with her she did an excellent job More

Jesus y sully me ayudaron a obtener mi primer carro, se lo recomiendo mucho, fue de muy util su ayuda. Excelente servicio de los dos. 🙏👍🏼👌 lo recomiendo mucho, fue de muy util su ayuda. Excelente servicio de los dos. 🙏👍🏼👌 More

My service rep Donna was friendly, knowledgeable and extremely professional.Her attention to detail and relaxed demeanor made the overall experience very relaxing totally smooth. extremely professional.Her attention to detail and relaxed demeanor made the overall experience very relaxing totally smooth. More

Outstanding service always by Empire. Kathy Questel is there for you. Have been loyal to this dealer for 25 years. Kathy Questel is there for you. Have been loyal to this dealer for 25 years. More

Jesus Rosa is an excellent salesman Very knowledgeable and helpful will return again for my next vehicle knowledgeable and helpful will return again for my next vehicle More

My sales agent, Victoria DeJesus, was enthusiastic, patient, and diplomatic. She was keen to make the sale but maintained her professional demeanor throughout the process. I was allowed a test drive patient, and diplomatic. She was keen to make the sale but maintained her professional demeanor throughout the process. I was allowed a test drive as appropriate for NYC, but I had no delusions. The actual negotiations went well enough and they eventually gave me the full amount I requested for my trade. However, the "rebate" they graciously added to the buy order actually imposed a net increase of $44 to the final price of the car. I accepted it in the interest of good faith but I let manager know that I was aware of what was going on. Those quibbles aside I would recommend Empire, and Ms. DeJesus, to those wishing to purchase a new or used car. More