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Empire Subaru of Huntington

Huntington, NY

4.5
677 Reviews

1767 E Jericho Turnpike

Huntington, NY

11743

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677 Reviews of Empire Subaru of Huntington

October 31, 2023

I had an uncontrollable shimmy in my Outback. I took it to Empire Subaru. Within an hour I had a diagnosis with an estimate to fix the car. It was done a few hours later. The car has 175,000 mile More

by BenF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim who is a service writer, Vinny Rizzo
Nov 01, 2023 -

Empire Subaru of Huntington responded

Ben, We are thrilled to hear that you had a positive experience with us and that we could get your Outback back on the road in top shape. Your feedback reaffirms our commitment to delivering quality service and maintaining the trust you have in us. If you ever have further concerns or require assistance in the future, please know that we are here to help.

October 25, 2023

We went to Huntington Subaru looking for a pre-owned car. Found a Forester that we liked. We were going to pay cash, but they said to get the price we'd agreed on, we would have to finance the car. I th More

by Lizzykat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't want to criticize individuals. The entire franchise is responsible for my negative experience.
Oct 25, 2023 -

Empire Subaru of Huntington responded

I’m very sorry to hear of your experience with our dealership, I would like to learn more of the details and also try to make this right for you. Please reach out so we can discuss further. Dave Laliberte GM 401-439-1076 cell

October 20, 2023

The experience of leasing a Subaru was outstanding , everyone was courteous and eager to help me find the right vehicle. More

by stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharyar Asif
Oct 24, 2023 -

Empire Subaru of Huntington responded

Stephen, Thank you for this positive review! Your satisfaction is our top priority, and we are delighted that you had such a positive interaction with our team. If you ever have any questions or need further assistance, please do not hesitate to reach out. We are here to support you throughout your leasing period and beyond.

September 21, 2023

I brought in a well running vehicle for spark plug replacement as is recommended in the service manual. After servicing, the car was obviously misfiring and not running correctly. When I brought it ba More

by erik
Workmanship
Recommend Dealer
No
Employees Worked With
Vinny Gianni
Sep 22, 2023 -

Empire Subaru of Huntington responded

Hello Erik, thank you for your feedback. We are very sorry to hear about your vehicle issues and apologize for any inconvenience you experienced when requesting to speak with a manager. Your concerns deserve immediate attention, please contact our Service Manager Vinny Gianni at (631) 499-6777 or vgianni@eagny.com at your earliest convenience. Thank you and we hope you have great day!

August 29, 2023

Dillon was wonderful to deal with. The manager made the deal go through and the finance guy was wonderful More

by CSCIARRINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
forgot his name Would give him 5 stars, Dillon Graham
Aug 29, 2023 -

Empire Subaru of Huntington responded

We appreciate you leaving Dillon this 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Aug 29, 2023 -

CSCIARRINO responded

Respond publicly

Aug 29, 2023 -

CSCIARRINO responded

Thank you

August 15, 2023

My experience with Huntington Subaru was great. My expectations going in was of doubt but leaving was well satisfied. I was greeted comfortably and the sales person was very knowledgeable of all More

by rogfergie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chibs and Derek
Aug 18, 2023 -

Empire Subaru of Huntington responded

Thank you for taking the time to leave us this excellent review. It is a pleasure to hear our team delivered top-tier service and a seamless process on your recent visit. Our team works hard to ensure every guest has a memorable experience. Please drive safely and do not hesitate to give us a call if you ever have any further questions or concerns. We look forward to the opportunity to serve you again and warmly congratulate you on your new vehicle on behalf of- the entire team!

August 14, 2023

Great group of professionals from my sales person, Fiance representatives, and manager. They created a comfortable and helpful environment which made the car-buying process seamless. More

by Ok2awareness2
Recommend Dealer
Yes
Employees Worked With
Chibs CHUKUEZ
Aug 18, 2023 -

Empire Subaru of Huntington responded

Thank you for taking the time to leave our team this amazing review! It is always our goal to ensure our guests experiences are seamless as possible and we are pleased to hear that your recent process met your satisfaction. We work hard to create a warm and welcoming environment for each and every one of our guests, so we are glad it shows. Please do not hesitate to give us a call if you have any questions or concerns. Congratulations on your new vehicle on behalf of the entire team!

July 26, 2023

I would recommend this dealer ship. Buy a car there went smoothly. They are friendly and helpful. More

by aloishus5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Rizzo, Joseph K.
Jul 28, 2023 -

Empire Subaru of Huntington responded

Thank you so much for your positive review! Please don’t hesitate to let us know if we may be of further assistance to you in the future. We look forward to the opportunity to serve you again and we warmly congratulate you on your new vehicle- on behalf of our entire team!

July 21, 2023

Our experience buying a car at Empire Subaru was outstanding! We have never had such a pleasant time purchasing a car. The main reason was our salesman, Sharyar Asif. He worked with us until we rea More

by hemad123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharyar Asif, Ryan Kopping
Jul 28, 2023 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review and recommendation! We are happy to hear Sharyar provided you with the top-notch service that you so much deserve. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns. We hope to see you again when the time comes for your first service and we warmly congratulate you on your new vehicle- on behalf of our entire team!

July 13, 2023

Unfortunately given the most rude, arrogant jerk of a salesman to assist with a slam dunk deal. This would be Dillon Graham. If you are seated with him, run. The F&I woman, Leigh ran a close second in po More

by gcbrowne
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Leigh in Finance, Dillon Graham
Jul 16, 2023 -

Empire Subaru of Huntington responded

I am very disappointed to read of your recent experience with our team. Please give me a call at your convenience Chris Pompeo | General Manager Empire Subaru of Huntington 1767 E. Jericho Turnpike Huntington, New York 11743 Showroom: (631) 499-6777 Fax: (631) 493-0866 cpompeo@eagny.com

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