Empire Toyota of Huntington

Dear Mr. Cafarelli, A few months back, I had Dear Mr. Cafarelli, A few months back, I had responded to Huntington Toyota internet advertising and purchased a certified used 2005 Highlander. I Dear Mr. Cafarelli, A few months back, I had responded to Huntington Toyota internet advertising and purchased a certified used 2005 Highlander. I can honestly say, I was impressed with Sergio in sales and Rosa in finance - exceptional employees. I've never felt at ease ever before at any other dealership. They explained everything in great detail and kept their promises. Superb experience! Another great employee in Part/Service was Phil. I had a mishap a few weeks ago with losing my Toyota Highlander keys. I know it doesn't sound earth shattering but for myself a major inconvenience. I thought he too went above and beyond to check to see if my vehicle needed a special code key (immobilizer). As it turned out, my vehicle didn't need a fancy key - however, a key still needed to be made up. He said, just go down to the nearest locksmith and give them a code and they will make you up a key. Well, I did and unfortunately, they did not do it properly - the key didn't fit at all. Phil and I must have talked at least 5 times, he assured me that we'll find a solution. The next day, I called Phil to say the key didn't work. I work a busy hospital in Plainview, that day we had two XRAY techs called out sick - it would be impossible to leave the hospital that day. Phil suggested that he'd have one of the employees courier it to me at work. What a great idea! I don't recall the name of the employee - an extremely pleasant individual who waited by my truck to make sure the key fit and the truck started. It did, I was so relieved. Thanks again to all of the employees mentioned for doing an outstanding job, keep up the good work! I would highly recommend anyone who's looking to buy a used or new vehicle to purchase one from Huntington Toyota. Sincerely yours, Robert Voce More

I always hate the haggling associated with car buying, so I avoid it at all costs. My husband spoke with Lenny, the owner, over the phone and said this was a place I would like. Well, I did! I felt like ther I avoid it at all costs. My husband spoke with Lenny, the owner, over the phone and said this was a place I would like. Well, I did! I felt like there was a red carpet laid out for me. Wonderful! I recommend this to everyone looking to buy a car. Charlie is excellent - he explained everything thoroughly; Rosa made the money part easy and friendly. Lenny runs a good shop and he even makes cookies for the customers! They do the license plates and insurance calls right there so we drove our new car home right away. This is where I will go from now on! More

Just dropping a line of thanks to you and your staff for the excellent service rendered to us on Saturday, July 2 at the showroom. We leased 2 new 2011 Camrys and we're very happy with the cars and with t the excellent service rendered to us on Saturday, July 2 at the showroom. We leased 2 new 2011 Camrys and we're very happy with the cars and with the service we received. Frankie, Mike and especially Todd Coopersmith, our salesman, were the utmost professionals and left us 100% "completely satisfied" as we've come to to expect from Toyota. We will definitely bring our business back your way, and we will continue to have our cars serviced at Huntington. As we had discussed at the HIA Trade Show, we were 15+ year customers at Sunrise and were looking to stay with Toyota and you've restored our faith in the brand with good business practices. More

I appreciated April's friendliness who made my wait less painful than it would have been in a different environment. Juan was very professional and did my service and helped me realize that there was a sewe painful than it would have been in a different environment. Juan was very professional and did my service and helped me realize that there was a sewer nail stuck in my tire! Thanks so much to both of them for the help and accommodations! It was a great experience and I don't want to go anywhere else. More

I can't say enough about the great service I received @ I can't say enough about the great service I received @ Huntington Toyota! We followed the manager,Lenny Caferelli, From Amity and it was worth the t I can't say enough about the great service I received @ Huntington Toyota! We followed the manager,Lenny Caferelli, From Amity and it was worth the trip! We drove out with our new RAV 4 the same night,thanks to Charlie Meuser who stayed late to help! More

This is my first time leasing a car and Charlie and the dealership made it as easy as possible! The service was amazing and I would recommend them to everyone! I spoke with Charlie and leased the car the n dealership made it as easy as possible! The service was amazing and I would recommend them to everyone! I spoke with Charlie and leased the car the next day! I had a wonderful experience! Thanks More

I thought I never say these words: "looking forward to the next service and waiting an hour at the store." The reasons behind this awkward wish is the outstanding service I experienced today at Toyota the next service and waiting an hour at the store." The reasons behind this awkward wish is the outstanding service I experienced today at Toyota of Huntington. I was greeted by the most professional staff, Mr. Juan Vargas, and by a cheerful and friendly hostess/masseuse, April Owen. Not only the personnel was friendly and experienced, but the waiting room was airy, clean and filled with all the necessary ingredients for a long wait (coffee, teas, bagels and fruits!). I even had the opportunity to follow the soccer match between Uruguay and Korea! A special thanks to you for you progressive foresight of having April at the waiting room. She offered a relaxing back massage, badly needed after a long and busy week. In addition, she greeted everyone with a friendly smile and caring words. I congratulate Mr. Lenny Cafarelli for his excellent managerial skills. I am truly looking forward to visiting this place again for the regular services on my great Toyota Prius. Yours truly, Patricia Patricia G. Wasserman, MD Senior Director, Division of Cytopathology NS-LIJ Health System H 631-293-1030 O 718-470-7592 More

They are HONEST. Try finding that in any service department, my vehicle now 10 years old and out of warranty. May cost a bit more; but knowing right parts and diagnosis worth the trip. They will sa department, my vehicle now 10 years old and out of warranty. May cost a bit more; but knowing right parts and diagnosis worth the trip. They will save you money if they can and treat everyone with respect. can't say enough about them. 3 years back had a check engine light on and instead of just tightening gap cap and charging me for diagnostic check; told it was simple fix; wound up purchasing 4 new tires with money saved for repair expected; offered special, 4th tire $1 and $50 rebate to boot, and I did not have to beg for a deal. These guys are top knotch. I let only Toyota reps do my repairs, maintenance and the old girl is still humming at 97000 miles and then some. More

When I went to this dealer, I had been to 2 other toyota dealers that week. I was DONE bargaining for the best price. When I walked in, I was greeted and assigned a sales person. He cut right to the chase dealers that week. I was DONE bargaining for the best price. When I walked in, I was greeted and assigned a sales person. He cut right to the chase with no back and forth numbers. It was easy to do business here. They worked around my schedule not theirs and they never pushed me to "hurry Up" and sign the papers. I found the staff to be very friendly. I felt very confident in my salesman Michael Fox. He sat with me on delivery day to go over all the bells and whistles in the car! and he didn't rush the process. I would definitely recommend this dealer to my friends. More

I recently purchased a New 2010 Prius, which I am very satisfied with. The car is the best, get's GREAT mileage which is what I needed. The staff over at Huntington Toyota was exceptional, not to mention satisfied with. The car is the best, get's GREAT mileage which is what I needed. The staff over at Huntington Toyota was exceptional, not to mention very helpful. I paid a fair price and overall I am very happy with the dealership and my new car. Thank you! More