Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,056 Reviews of Empire Toyota of Huntington - Service Center
Hi, I just want to tell you that I had great service Hi, I just want to tell you that I had great service at your facility. Actually I was shocked to find a dealership that actually puts their custom Hi, I just want to tell you that I had great service at your facility. Actually I was shocked to find a dealership that actually puts their customers first. I made an appointment with Steve Garguilo to have my rear brakes done on my 2010 Camry. When I arrived for the 7:30 AM appointment I was really pleased to see the coffee and bagels and appearance of the waiting area.They got me in right on time. Steve came to speak with me about 15 minutes later and said the service technician had inspected both the rear and front brakes and said I had 5 mm of wear left which would get me at least another 5,000 miles. It was my choice to wait or do it later. I chose to do it later and will keep a close eye on the mileage. I have told a dozen friends and relatives about finding an honest dealership and I know they will tell others. This was my first visit to Huntington Toyota. You have made me your customer now and I wouldn't go anywhere else. I'll be back soon. Thanks again for great customer service, Robert Israel Kings Park, NY More
I brought my 2001 Tundra in for the recall on excessive frame rust. I dealt with Kelly in the service department, and she was outstanding from beginning to end. The service was prompt and professional, a frame rust. I dealt with Kelly in the service department, and she was outstanding from beginning to end. The service was prompt and professional, and the use of a loaner vehicle was extremely convenient. I was thoroghly impressed. Because of the problem with the frame rusting well before its time, I had been considering not buying another Toyota ffor my nexxtt vehicle, but the way I was treated, and the fact that Toyota made good on its obligation has restored my trust. More
as has been customary for myself over the last 8 yrs, ive always experienced the best of service with chris garzone as my advisor at huntington toyota. while on my third tacoma, he has always been of great a always experienced the best of service with chris garzone as my advisor at huntington toyota. while on my third tacoma, he has always been of great assistance and a pleasure to have available when my truck needs service. its truly a sense of relief knowing that a person like him still exists in a rat race world that we live in. thank you, rudy zotter... More
All staff were extremely friendly, courteous and helpful. My car was taken in for service right away and was ready for me to pick up in less than an hour. I was contacted by Mr. Vargas as soon as the service My car was taken in for service right away and was ready for me to pick up in less than an hour. I was contacted by Mr. Vargas as soon as the service had been completed. There was no delay or waiting when I went to retrieve the car. The entire transaction went smoothly and quickly, and the service done to the car was top-notch. I am confident when entrusting my vehicle to Toyota and would recommend this dealership to others. More
My Solara convertible has only been serviced at this service department. Mr. Juan Vargas is the best he listens attentively & really cares about what is going on with your car. Mr Vargas never rushes service department. Mr. Juan Vargas is the best he listens attentively & really cares about what is going on with your car. Mr Vargas never rushes you while he is writing up your paper work, he is extremely professional & makes sure you are properly taken care of. Waiting area is also very nice. More
I went in with a mechanical problem, it was diagnosed immediately, repaired when promised, and they even washed my car! The repair was more expensive than I anticipated, but they waranteed the repair for immediately, repaired when promised, and they even washed my car! The repair was more expensive than I anticipated, but they waranteed the repair for the life of the vehicle. More
I purchased my 2011 Sienna at the Huntington Dealership and have had nothing but POSITIVE experiences with everyone there. From start to finish, they have been more than accomodating. Yesterday I had my and have had nothing but POSITIVE experiences with everyone there. From start to finish, they have been more than accomodating. Yesterday I had my final free service after having the car for 2 years. I was able to relax as I knew my car was in good hands. I was able to schedule my appointment online and when I arrived, I was greeted like an old friend. My car was serviced and I left feeling good knowing that Huntington Toyota is keeping tabs on my car. They called me to tell me that my last free oil change was coming up. They performed the service free of charge as promised. Having low mileage, I needed nothing else and wasnt pressured into having unecessary work done on my car. I will always continue to deal with Huntington Toyota. A great car and a great dealership with professional people working it. Keep up the excellent work. A repeat customer or life. :) More
Steve,in the service department, is very friendly, cooperative and gets things done in a very pleasant manner. Service department has coffee, tea, cookies, bagels, TV, WiFi, massage, manicure and newp cooperative and gets things done in a very pleasant manner. Service department has coffee, tea, cookies, bagels, TV, WiFi, massage, manicure and newpaper to keep you busy in case you are there to wait for the service to your car completed. Very satisfied with the service I got. More
Nick Gargillo was the only one who really helped me to fix my car. I was already going to the service center couple of times before and he was the only one who helped me well and because of him l'll deffe fix my car. I was already going to the service center couple of times before and he was the only one who helped me well and because of him l'll deffenitely go back to check out my car again. More
The service representative was friendly and took the time to make sure that the work completed on the last visit was satisfactory. He was thorough in describing all of the work that was done and upfront abo to make sure that the work completed on the last visit was satisfactory. He was thorough in describing all of the work that was done and upfront about the cost of all planned repairs. The waiting room is very kid-friendly, which is very important since I most often have to bring my six-year old with me. Overall, I am extremely pleased with this dealer and always bring my vehicle here for all routine maintenance. More