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Englewood Cliffs Cadillac

5.0

52 Lifetime Reviews

374 Sylvan Ave, Englewood Cliffs, New Jersey 07632
Closed Today Hours
Call (201) 568-4800

Top Reviewed Employees

Sales Department, New & Pre-Owned Sales, Englewood Cliffs Cadillac

Sales Department

New & Pre-Owned Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Evelyn Batista, Product Specialist, Englewood Cliffs Cadillac

Evelyn Batista

Product Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Finance Department, Finance, Englewood Cliffs Cadillac

Finance Department

Finance
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Service Department, Service, Englewood Cliffs Cadillac

Service Department

Service
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

December 26, 2016

"Great business "

- Rh123

This place has great professional staff from the front desk person to the maintenance personal... I can't wait to send all my friends here.

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October 15, 2016

"No Stress Buying Experience"

- Jerry39

The Sale Consultant, Michael Carter was very professional and provide a pleasant buying experience of a CPO Cadillac ATS. The new dealership's showroom, sales and service areas are top notch. If you are thinking of buying a New or CPO Cadillac, give them a chance to work up a deal for you before you make your final decision.

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September 14, 2016

"Fantastic experience!"

- amg0245

I was recently in the market for a used car. Using the USAA car buying service I found a Lexus ct200h listed @ Englewood Cliffs Cadillac. I've never purchased a used car before, so I was a bit nervous about the process. When I sent a message to the dealer that I was interested in the car Rick Sarter called me back immediately. When we called back the dealer a few hours later we were met with fantastic service. We quickly made an appointment for a few days later. When I arrived at the dealership we continued to be met with a highly professional team. Given I wasn't purchasing a new car I wasn't sure what to expect but they made me feel like I was a valued customer. Rick even took the time to take the car out himself the day before so he was familiar with it should I have any questions. The car was in excellent condition but there was a very small scratch on one side, which Rick immediately advised would be fixed before I picked it up. We agreed to purchase the car and the paperwork portion was smooth and a pick up date and time was quickly agreed. Unfortunately Rick was going to be on vacation when I was scheduled to pick up the car. But we did not have to worry as Rick ensured his co-worker Jerome Barnes would be there to walk us through the remaining process. He even brought Jerome over to meet us that day so we'd be comfortable when we returned. The day of pick up could not have been smoother, the car was ready when I arrived as was all the paperwork. The entire process was completed in less than an hour. I cannot thank Rick & Jerome enough for their professionalism during this process. I would highly recommend this dealership & sales team to anyone that asks.

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Photos & Amenities

  • Drive-In Service
  • Free Loaner Cars
  • After Hours Drop-Off
  • Shuttle Service
  • Authorized Accessories Store
  • Authorized Parts Store
  • Customer Lounge Area
  • Free WiFi
  • Free Coffee
  • Cable TV
  • Instant Financing
  • Television
  • Vending Machines
Englewood Cliffs Cadillac, Englewood Cliffs, NJ, 07632