Envision Ford of Oxnard - Service Center

Service Department is attentive and responsive to any concerns I have with my 2024 Platinum HO Super Duty. There have been some hiccups and Service Advisor Daniel Ayala has always been professional and c concerns I have with my 2024 Platinum HO Super Duty. There have been some hiccups and Service Advisor Daniel Ayala has always been professional and communicative. He has gone over the top to accommodate us through Warranty and Service issues. The dealership’s ability to communicate via Text is another plus. No missed phone calls or unable to reach the Service Department. I can recommend purchasing & servicing my Ford Trucks from this Dealership. Oh and don’t forget about the excellent Coffee in the Customer Lounge! More

The team did a good job with our service. They communicate well and I felt good about the end result. They communicate well and I felt good about the end result. More

I can only speak for the service department. I have been here numerous times with my service truck and my personal truck. Johnny Lemus is an exception service advisor. Johnny is professional, c I have been here numerous times with my service truck and my personal truck. Johnny Lemus is an exception service advisor. Johnny is professional, curtious, and makes it happen. Very happy with the customer service he provides. More

Daniel Ayala is one of your best employees ever right up there with Chris Bell! I will always come to them when I need another car. there with Chris Bell! I will always come to them when I need another car. More

Evan did outstanding, great communication. The service was excellent and completed before the expected time. See you next time. The service was excellent and completed before the expected time. See you next time. More

They do great work that is completed on time and it is done right the first time. done right the first time. More

Great service as always. Thanks to Ricky Montesinos for making the journey a pleasant one. Thanks to Ricky Montesinos for making the journey a pleasant one. More

Grant Lee in the service department is a pleasure to work with. Thanks Grant! They updated my trucks system and all seems good at this time with. Thanks Grant! They updated my trucks system and all seems good at this time More

Good customer service Johnny has excellent customer service explain with well on what was needed on my car asked him how much it would be for every service needed helped out and answer all my questions service explain with well on what was needed on my car asked him how much it would be for every service needed helped out and answer all my questions with clear answers More

Johnny Lemus is excellent. For the most part the service was good. However, for some reason the rear view mirror on the passenger side ‘clicks’….it REALLY clicks. Don’t know For the most part the service was good. However, for some reason the rear view mirror on the passenger side ‘clicks’….it REALLY clicks. Don’t know why, as it was ‘worked’ on! Terribly annoying. Maybe when the dashboard was taken apart to get to the air conditioner a wire broke???? But, I think what was needed to be serviced was. And again, Johnny is your best employee! More