Envision Ford of Oxnard - Service Center

Windshield sticker was not updated or at least the old sticker for maintenance reminder removed. The review mirror ticket tracker was not removed from the car. It was left on the dashboard. Other than sticker for maintenance reminder removed. The review mirror ticket tracker was not removed from the car. It was left on the dashboard. Other than that the maintenance was handled properly. More

Easy and excellent communication, thanks Johnny For a great service expert. Car runs great after service. great service expert. Car runs great after service. More

The service took longer than they predicted, no one knew the guest wifi password, and when my car was finished, I drove away and started hearing a thumping sound in one of my wheels right when I turned on t the guest wifi password, and when my car was finished, I drove away and started hearing a thumping sound in one of my wheels right when I turned on the freeway. Then it started getting louder, I’m terrified my wheel is about to fall off, and I immediately turn around and drive back to the dealership so they can fix my vehicle, since they had returned it to me with this new problem. By this point I was crying and shaking because it was so traumatic driving my car with it making such loud noises, and the dealership was able to fix it, but it meant more waiting in the lobby. The whole thing took about 2.5 hours, when all I wanted was an oil change. It was a pretty disappointing experience. More

Something is seriously wrong with this dealership. I will drive to thousand n oaks or simii valley next time. Oh, wait; we got rid of our Ford Explorer. I will drive to thousand n oaks or simii valley next time. Oh, wait; we got rid of our Ford Explorer. More

Service was done as promised and in record time. Grant was excellent and kept me informed. Grant was excellent and kept me informed. More

Very pleased with Service. Daniel Ayala communicates very well with me as a Manager of a large farming operation it is quite important for me to be able to make good decisions Daniel Ayala communicates very well with me as a Manager of a large farming operation it is quite important for me to be able to make good decisions about our equipment. Plan on continuing using Envision Ford of Oxnard for all our vehicle needs. Also will use Envision for my personal vehicle as well. More

Been going there for service and sales for at least 20 years and haven’t had any problems. I think there must be some new mechanics however because they have misdiagnosed three of our company trucks with years and haven’t had any problems. I think there must be some new mechanics however because they have misdiagnosed three of our company trucks with the same diagnosis. We have been told that the trucks needed the upper crankcase seals replaced to the tune of over $6000 and all they really needed was new crank case ventilation filters We fixed them ourselves for about $125 and one hour labor. More

Great service! Johnny was very helpful I would defenitely recomend them! Very honest people. Thank you! Johnny was very helpful I would defenitely recomend them! Very honest people. Thank you! More

You had one battery in stock, apparently dropped and danaged. They had to order another. The rep that helped me didn't say it was dropped to begin with till I asked another question a litter later. So danaged. They had to order another. The rep that helped me didn't say it was dropped to begin with till I asked another question a litter later. So he told a different story. Having just one battery in stock. I had a 10am appointment i left after 1pm. It was for a simple battery change More

The experience was excellent, they really care for their customers and take in consideration your time customers and take in consideration your time More