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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
682 Reviews
Call Service Center (805) 983-6511

682 Reviews of Envision Ford of Oxnard - Service Center

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July 26, 2025

Fast and friendly service. Very pleasant visit. Attention to service details and included items were provided per service contract. More

by INDYJONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for the great feedback! We're glad to hear your visit was fast, friendly, and handled with attention to detail. It's always our goal to deliver exactly what’s promised in the service contract — and to make the whole experience a pleasant one. We appreciate you choosing Envision Ford of Oxnard and look forward to seeing you again!

July 25, 2025

Had a blown motor on a new truck Daniel and gus got me out within a week More

by UNLIMITEDENGINEERING101
Recommend Dealer
Yes
Employees Worked With
Daniel was the sales representative and I believe Gus the diesel mechanic
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We’re glad Daniel and Gus were able to get you back on the road quickly despite the blown motor. We appreciate your trust in Envision Ford of Oxnard and are here if you need anything else.

July 25, 2025

There’s grease all over my floorboards from the mechanics shoes. I was supposed to get my truck on Friday didn’t get it till Monday. When asked if I could get it washed, they said after lunch. More

by catesca2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Jul 25, 2025 -

Envision Ford of Oxnard responded

Thank you for your honest feedback. I want to sincerely apologize for the condition your vehicle was returned in and for the delay in getting it back to you. That’s not the level of service we aim to provide. Your concerns about the grease on the floorboards and the communication regarding the wash are completely valid, and I’m truly sorry for the inconvenience. We’ll be addressing this with our service team to ensure it doesn’t happen again. If there’s anything we can do to make this right, please don’t hesitate to reach out directly — we appreciate your business and would like the opportunity to restore your confidence in us. Sincerely,

July 25, 2025

I was very pleased with the service at Envision Ford. Alex Torres was very pleasant and knowledgeable. More

by ANTONIO.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Torres
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Jul 25, 2025 -

Envision Ford of Oxnard responded

Thank you so much for your kind words! We're happy to hear you had a great experience with us at Envision Ford. Alex Torres is a valued member of our team, and we’re glad he was able to provide you with knowledgeable and pleasant service. We truly appreciate your business and look forward to serving you again in the future!

July 25, 2025

Very friendly professional. Great customer service. JC offered a ride home. Quick repair. Felt welcome. Not like other Ford dealers that I've previously visit. More

by alma
Recommend Dealer
Yes
Employees Worked With
JC (badbunny?? )
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Jul 25, 2025 -

Envision Ford of Oxnard responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience with us and that JC was able to take good care of you. Providing friendly, efficient service and making our customers feel welcome is what we strive for every day. We truly appreciate you giving us a chance—especially after experiences elsewhere—and we look forward to seeing you again whenever you need us!

July 25, 2025

Excellent service. Johnny did a great job communicating and updating me even in his off time More

by musmikal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Montano
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Jul 25, 2025 -

Envision Ford of Oxnard responded

Thank you so much for sharing your experience! We're thrilled to hear that Johnny provided you with excellent service and went above and beyond to keep you informed — even on his own time. That level of dedication is what we strive for every day. We truly appreciate your business and look forward to serving you again in the future!

July 25, 2025

I was satisfied with my experience. Even though we had an issue. Issue was resolved More

by raymary
Recommend Dealer
Yes
Employees Worked With
JC
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Jul 25, 2025 -

Envision Ford of Oxnard responded

Thank you for taking the time to leave us a review. We're glad to hear that, despite the issue, your experience ended on a positive note and everything was resolved to your satisfaction. We truly appreciate your patience and the opportunity to make things right. If you ever need anything in the future, we're here for you!

July 24, 2025

I've been coming to this dealership for years now & they seem to never disappoint me. They find the problem & then fix it More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (not the tall one) in service (Mitch was out)
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Jul 25, 2025 -

Envision Ford of Oxnard responded

Thank you so much for your continued trust and loyalty over the years! It means a lot to know we've consistently met your expectations and earned your confidence. Our team takes pride in finding the issue and getting it fixed right the first time, and we're glad that's been your experience. We truly value your support and look forward to serving you for many more years to come!

July 24, 2025

Excellent service. Completed what I needed in a timely manner. The estimate agreed exactly with the final amount. More

by TNY_WATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Montano
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for your positive feedback! We're glad your service was completed promptly and that the final amount matched the estimate. We appreciate you choosing Envision Ford of Oxnard!

July 24, 2025

Very personable Kind, Knowledgeable, respectful and he walked me out to my car and that has never happened before. More

by Marie.valencia62
Recommend Dealer
Yes
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for the kind words! We’re so glad to hear you had such a personable and respectful experience, and that our team went the extra mile by walking you out to your car. We appreciate you choosing Envision Ford of Oxnard and hope to see you again soon!

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