They tried to overprice labor and parts. They also lied about service needed for my vehicle. I found out when they quoted me 4200$ for air shock replacement. I called around and got it done for 1200. My vehicle runs great . Worst experience ever. Stay away from these crooks. Jason in service called me and said, "you have a leak in left rear air shock, but you HAVE to fix both rear air shock you can't just replace one". I told him to hold off on the work needed. I called several other dealers including bmw Bloomfield in which they all said you don't have to replace both. I called Jason back and asked him to repeat what work was needed, he stated again it's going to be 4200 and you have to replace both. I called him out on it. I too him I called around and everyone I spoke to said I did not have to replace both. He replied by saying we recommend it. Wow, what a crook. I took my vehicle there cause I thought they were not the typical service dealers that tried to take your money. I was wrong, I would drive hours to avoid ever going back there again. And no this was not misscommunication, I had him repeat what he told me the first time. Stay away from this dealer but if you must go in for service stay away from Jason.