Essential Ford of Stuart

The team did a great job helping me buy a new 2024 Raptor R, I am excited to get it. R, I am excited to get it. More

Matt, Santos and Ben all were very professional and courteous . Before and after the sale. courteous . Before and after the sale. More

Service advisor was very thorough and helpful. Was able to get my vehicle done in a timely manner Was able to get my vehicle done in a timely manner More

Detailed approach to truck service department. Easy to schedule appointments. Courteous and a comfortable waiting area Easy to schedule appointments. Courteous and a comfortable waiting area More

It’s a great dealership great service and they have great mechanic and vending machines. mechanic and vending machines. More

I leave this review as an ASE & Ford certified technician of 34 years. It's what I do for a living everyday so I know what I'm talking about. Definitely don't recommend going here for service. Brought my tr of 34 years. It's what I do for a living everyday so I know what I'm talking about. Definitely don't recommend going here for service. Brought my truck in for 3 simple warranty repairs. They clearly didn't look at my truck for these concerns. They said the truck had no problem. It has power to the trailer lights all the time. It has a coolant leak and discolored coolant. And an exhaust rattle. 3 simple thing to verify and they said they couldn't. I picked the truck up it has a scratch in the passenger door my dash cam is unplugged my seats (both front seats) are all the way forward I not anyone could get in. I return to my shop where I proceed to make a video on me testing the trailer connector and it shows .3 volts. I also show a picture of the discolored coolant and a video of the rattle and a picture of the scratch and sent to Parker at Essential Ford who ignore for 20 days till I left a google review and called the BBB. Then I received a call from a Rob who left a message with no last name just to call Rob. So when I call the dealership they have multiple Robs which didn't surprise me at this point. Once the correct Rob was located he proceeded to tell me my truck isn't under warranty. As I said I worked for ford till 2022 so I called got the part numbers and called my Ford warranty and they said both part number I gave them were covered. Then I call Rob back and call him out on this and it was then he told me he doesn't wanna work on my truck. I guess he didn't like the fact I did his technicians job. So now I'm left with a damaged truck and the 3 concerns I brought my truck in for. Rob was more concerned that I left a 1 star google review than fixing the mess this dealership made. I contacted the news will see what happens. I definitely recommend you don't go here for service. More

Highly recommend Dustin Bauer In the service department. He advised us regarding our extended warranty and what work needed and did not need to be performed. He advised us regarding our extended warranty and what work needed and did not need to be performed. More

The staff is Very efficient and courteous. Quality work. Essential Ford is great to work with. Quality work. Essential Ford is great to work with. More

Fantastic experience. Service advisor Jon was one of the best. Wish I could give 20 stars. Service advisor Jon was one of the best. Wish I could give 20 stars. More