Euro Motorcars Bethesda

Outstanding Customer Experience Eric is a superstar and leasing my new GLC from him was actually a pleasure. He goes well beyond the extra mile for his clients and I love my new GLC Eric is a superstar and leasing my new GLC from him was actually a pleasure. He goes well beyond the extra mile for his clients and I love my new GLC so much I feel like I should be the one thanking him for the privilege of leasing it! I've always had good service from Euromotors but working with Eric has been the best so far. Highly recommend both Eric and the dealership. I also appreciated the rapid response and quick turnaround from Nick Chapman and the Appearance team when my precious new car was stained with an unusual leak in my garage. They had it looking perfect again by the next morning, right in time for me to go to the airport. Can't thank them enough. More

Best Ever Best experience ever leasing a sedan for myself. Some words to describe Eric are trustworthy, friendly, knowledgeable, and committed. When I needed Best experience ever leasing a sedan for myself. Some words to describe Eric are trustworthy, friendly, knowledgeable, and committed. When I needed another vehicle, I went right back to Eric. I ended up purchasing a SUV from him for my family six months after I leased my sedan. It was another easy and seamless transaction. I am loyal to Eric and to Mercedes. More

Excellent Sales Staff Almost, near perfect sales person - Eric Scott. His approach was excellent in meeting my needs. I will always seek him out for my purchases, now and i Almost, near perfect sales person - Eric Scott. His approach was excellent in meeting my needs. I will always seek him out for my purchases, now and in the future. More

Raving Fan! I had the pleasure of leasing my fifth vehicle from Eric Scott of Euro Motorcars Bethesda this weekend, and once again, it was a flawless process. My I had the pleasure of leasing my fifth vehicle from Eric Scott of Euro Motorcars Bethesda this weekend, and once again, it was a flawless process. My wife and I have been working with Eric for 10 years and his exceptional level of service and professionalism makes the car leasing/buying process a very pleasant experience. His deep product knowledge greatly assists matching a customer with the right vehicle and options. I'd also like to note that Randy Merry, the General Sales Manager, has stayed involved with all of my transactions and always provides strong support. I also worked with Business Manager, Sandra Snyder, on the lease side of the transaction, as well as Concierge, Anthony Castro, to explain the elaborate electronics and features of the vehicle. Great service doesn't just happen and it's clear that Euro Motorcars strives to make every sale a great customer experience. More

Great Experience! I was referred to Euro Motorcars in Bethesda when looking for a new vehicle. I had already been to another dealer and looking online for the vehicle I I was referred to Euro Motorcars in Bethesda when looking for a new vehicle. I had already been to another dealer and looking online for the vehicle I wanted. Eric was interested in finding the vehicle I was looking for with the features that were important to me. Pricing was straight forward from the start and lower than most comparable options. He was very prompt in communication and always available when needed. His level of knowledge made me feel comfortable with the purchase. Several times he pointed out details about the vehicle and financing options that may be of best interest to me. When the vehicle was delivered, Eric again facilitated the highest level of communication throughout the process. The driver, Anthony, took the time at delivery to go over the vehicle's features in detail and help to set up the Bluetooth on my phone. I felt truly cared about as a person and that I received the highest level of service. I would highly recommend this dealership and will be looking forward to doing business with them again when the time comes. More

ASTUTE & OUTSTANDING in all realms! I recently moved to the area, so I experienced my first visit to Euro Motorcars Bethesda on yesterday (after years of multiple purchases at a differen I recently moved to the area, so I experienced my first visit to Euro Motorcars Bethesda on yesterday (after years of multiple purchases at a different location); and it was the ABSOLUTE BEST, PROFESSIONAL experience that I've encountered in sales of any sort! When I registered online to receive more information on a pre-owned vehicle, Salesman Rabi Abdul-Malek called me within minutes to service me. He picked me (and my daughters) up from our home and took us to the dealership during rush-hour (TOTAL CONVENIENCE). Literally minutes later, I test-drove the vehicle of my interest (and heart's desire), and within an hour after submitting my application to Business Manager Iso Ebong, I was ASTONISHED and sat in AWE that I was signing a contract with Mercedes-Benz Financial, which included a practical 3-year warranty as well. Their ASTUTE and EXCEPTIONAL CUSTOMER SERVICE was/is AMAZING due to their personal AUTHENTICITY!! Shortly after our home arrival, as my daughters completed their homework, I shockingly realized that it was STILL daytime...WOW! If you haven't before, please visit Euro Motorcars Bethesda and you will probably be OVERWHELMED by their PROFESSIONALISM and OUTSTANDING PERSONALITIES, as well. They're the BEST! More

Best Service Ever I made an appointment with Dawn Swanson to bring my Mercedes Sprinter 2500 in for a driveability issue. When I arrived ( which was late, because my V I made an appointment with Dawn Swanson to bring my Mercedes Sprinter 2500 in for a driveability issue. When I arrived ( which was late, because my Verizon GPS had taken me approx. 13 minutes in the wrong direction ), I was written up and my Van was taken in immediately. The technician verified my issue, replaced the part needed and then test drove my vehicle to confirm the repair. Never in my life have I been treated with such respect and consideration as I was treated by Dawn, Jorge, Alvaro and Tyler. I feel that Mercedes Corporation should ask EuroMotorcars Sprinter in Rockville, MD to train the other Mercedes Service Centers on how to operate a Service and Parts Department. I purposely drove several hours out of my way to come to Euromotorcars Sprinter Service Center because they were reccommended very highly by another customer of theirs. This is the 4th Mercedes Sprinter that I've owned. I now will drive further from where I live to PURCHACE my next Sprinter and I will only bring my Sprinter to Euromotorcars of Rockville, MD to have serviced. I had only purchaced my Sprinter from anther Dealership because it was hours closer to my home. More