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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.8
1,380 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,380 reviews

March 03, 2024

Jake was phenomenal. Very kind, caring and attentive. He made sure to address any concerns that arose during the process. I will definitely recommend any one searching fo More

by Lindsaypasztor
Recommend Dealer
Yes
Employees Worked With
Jake
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Mar 03, 2024 -

Exceptional Motorcar responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lindsay, and we are thrilled that you found your experience with Jake to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 02, 2024

Was very helpful and worked with us very well we will definitely work with them again great experience very caring and very considerate they went above and beyond to help my family get into a vehicle I w More

by mommaofanglesnboys141516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
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Mar 03, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 01, 2024

My temp tags have even expired and the truck I bought will be going to the dealer for a check engine light for the second time. Not even 23,000 and I’ve only owned it for 3,000! More

by manny8791
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Hines
Report | Print
Mar 04, 2024 -

Exceptional Motorcar responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
February 20, 2024

I had a great experience at this dealership, they were willing to make a great deal to benefit me with my car buying experience. More

by bwlbud08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Feb 20, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
February 18, 2024

Jeremy was great and easy to work with. Made a 5 hour drive and it was TOTALLY WORTH IT! More

by Fiona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Feb 19, 2024 -

Exceptional Motorcar responded

Thanks for your feedback on your recent visit to Exceptional Motorcar. It's great to hear that we were able to assist you and that you had such a positive experience.

Helpful
February 18, 2024

Very Professional did not rush the car purchasing experience and were very informative of all questions asked More

by rickr53rr
Recommend Dealer
Yes
Employees Worked With
Josh Brinkman
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Feb 19, 2024 -

Exceptional Motorcar responded

Thank you so much for your kind words, Rick, and for taking the time to leave us this wonderful feedback!

Helpful
February 18, 2024

Josh is very personable and not a pushy salesman. He makes the whole process easy and fun with no pressure. More

by Kadensmom
Recommend Dealer
Yes
Employees Worked With
Josh Brinkman, Josh Brinkman
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Feb 19, 2024 -

Exceptional Motorcar responded

We are very happy to hear that Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 10, 2024

I wasn't overwhelmed. But nice place with the vehicle I was looking for Needs better customer service for the initial phone contact More

by Smilingk9s
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Quin Fleming
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Feb 12, 2024 -

Exceptional Motorcar responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
February 09, 2024

They have a little of vehicles so it’s easy to find what you are looking for. Josh is so nice and very good at explaining everything. More

by Mickey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Josh Brinkman
Report | Print
Feb 09, 2024 -

Exceptional Motorcar responded

Thank you for your business and this review. We're happy to hear that Josh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 09, 2024

Thanks for the quick and easy transaction. I’ll be back when I need another truck. More

by M Snyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming
Report | Print
Feb 09, 2024 -

Exceptional Motorcar responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to working with you again!

Helpful
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