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Executive Chevrolet - Service Center

Wallingford, CT

4.8
809 Reviews
Call Service Center (203) 872-5345

809 Reviews of Executive Chevrolet - Service Center

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November 17, 2021

Everyone is so friendly. I always feel welcome and place is very clean. Truck service is top notch 🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉 More

by valentineleslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

Helpful
November 16, 2021

This was the first time I visited this dealership. Friendly service and clean place , but I was charged $200 for an oil change $100 more than What I agreed to. I didn’t appreciate the service departm More

by Jdubb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Executive Chevrolet responded

I am sorry to hear that we missed the mark with the overall experience you received here. I am glad to hear that everyone was friendly and the facility was clean. I am not happy to hear that you were charged more than what was agreed upon. I would love for you to reach out to me directly so I can bring a resolution to this issue. Please call me directly at 203-493-5822. Thank you, Shaun Woodward, General Manager.

Nov 26, 2021 -

Jdubb responded

Hello Shaun, Thanks you for following up. I look forward to meeting you on my next visit.

Helpful
November 16, 2021

As expensive as this last visit was, I am always treated fairly and Mark and the service department always go out of their way for me. More

by J.FINALDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Executive Chevrolet responded

We appreciate you taking the time to share your feedback with us. We're glad to hear that you always find your experience with Mark and the crew to be a positive one. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

Helpful
November 11, 2021

My appointment was handled with the utmost professionalism and efficiency starting with Kevin the service manager and finishing with Max the service advisor. More

by KLOOPIE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Executive Chevrolet responded

Thank you so much for your kind words for Max and Kevin, and for taking the time to leave us this wonderful feedback!

Helpful
November 11, 2021

Best customer service in da game. I bought my car there in 2017, they have changed my oil and done all my service work on my car. More

by HAZELNUT1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2021 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 11, 2021

Todo muy bien!!!Muy profesionales Solucionaron el Todo muy bien!!! Muy profesionales Solucionaron el problema sin problema Definitivamente los recomiendo mucho Muchas Gracias More

by LUIS.AVILA009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Executive Chevrolet responded

Luis, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 10, 2021

9 a.m. appointment for oil change and tire rotation. In and out in approximately 1 hrs. Great people.. More

by LEES20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
November 10, 2021

First time visiting the service department. Nice and clean. Staff was great. I will definitely visit again. More

by Glenwoodnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet!

Helpful
November 09, 2021

The manager Kevin, show a sincere concern for his customers treats people with respect. He is truly an example! More

by CUYLERASSOCIATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
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Nov 09, 2021 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 07, 2021

very fast and reliable service! Also supper convenient for me to drop off my vehicle More

by PORSCHE944S7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
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Nov 08, 2021 -

Executive Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

Helpful
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