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Executive Chevrolet - Service Center

Wallingford, CT

4.8
797 Reviews
Call Service Center (203) 872-5345

797 Reviews of Executive Chevrolet - Service Center

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November 04, 2021

My husband drives the Chevy but based off what he told me the service was quick & convenient however the car experienced another issue 3 weeks after it was serviced here. More

by KGOINS
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
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Nov 05, 2021 -

Executive Chevrolet responded

Thank you for your very kind review. Briana and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet.

Helpful
November 04, 2021

Went in for an oil change only. By the time I left 3 hours later my bill was $ 330.00 I let the garage sales man sucker me into a new wiper blade and supposedly a new air filter which I heard later in More

by ANITADUFRESNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure if name and don't see face
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Helpful
November 03, 2021

The gentleman at this service desk was very polite and helpful. I wasn’t happy paying a shop fee that is a money grab berry greedy. If you went to a resteraunt and they charged you a kitchen fee you would More

by MOTTS127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
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Nov 04, 2021 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet.

Helpful
November 03, 2021

The service department is great I dropped my truck off the night before and they had it ready to go first thing in the morning great service always honest and thorough. More

by john_gasparelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
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Nov 04, 2021 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else.

Helpful
November 03, 2021

She went the extra mile— my 5th oil change was off the books -she retrieved it More

by ECPARSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wish I knew her name
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Nov 04, 2021 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
November 02, 2021

Had an oil change at executive. It was quick and efficient. Will definitely go back there. More

by HERMAN998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you so much for taking the time to leave us your five-star feedback! We look forward to working with you again in the future, Herman.

Helpful
November 02, 2021

This is the first time I had a bad experience thereIf This is the first time I had a bad experience there If Kevin the service manager did not help me out I would never buy a other car from there again More

by SUPHOMIES101
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you for your feedback. We are sorry to hear that we didn't meet your expectations this time. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate that we can do better. Thank you for choosing Executive Chevrolet.

Helpful
November 02, 2021

Excellent Service!Briana is Very Smart, Excellent at her Excellent Service! Briana is Very Smart, Excellent at her job. Rest rooms are exceptionally clean. Glad I purchased my Silverado there!!! More

by MAVERICKSM19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 02, 2021 -

MAVERICKSM19 responded

I only tell the Truth. I wish all the people on earth would do the same. Not that all don’t, help the liars. It would make it a better place.

Helpful
November 02, 2021

Professional people that make it easy to do business with. The made the process of servicing my car as painless as possible. More

by Raybibisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was another gentleman at the front desk that was very helpful when Briana wasn’t there. He was also very helpful, Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 02, 2021

My sales person Livio was so patient and explain everything to me he know what he’s doing great customer service More

by EVELYNS106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employee not listed
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Nov 03, 2021 -

Executive Chevrolet responded

Thank you, Evelyn, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

Helpful
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