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Executive Chevrolet - Service Center

Wallingford, CT

4.8
788 Reviews
Call Service Center (203) 872-5345

788 Reviews of Executive Chevrolet - Service Center

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November 02, 2021

My sales person Livio was so patient and explain everything to me he know what he’s doing great customer service More

by EVELYNS106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employee not listed
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Nov 03, 2021 -

Executive Chevrolet responded

Thank you, Evelyn, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 02, 2021

Have oil consumption problem that Chevy knows about service manager very rude to my daughter 2013 equinox refuses to fix problem taking to gm corporate to remedy More

by Unhappy Chevy owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Galante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Nov 02, 2021 -

Unhappy Chevy owner responded

I would think that you would like to have satisfied customers apparently you don’t the service manager needs training on how to treat customers was very rude and condescending to my daughter both executive and the service manager should be ashamed at this behavior

Helpful
November 02, 2021

Convenient and fast service. Very comfortable waiting area. Staff very polite, helpful and attentive. A pleasure to deal with. More

by JFELDER213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon!

Helpful
November 02, 2021

Great and friendly staff, always courteous and explains whst they are going to do to the vehicle More

by GOTTABEAT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 02, 2021

Had to wait very long time…and I also had appointment…and they didn’t keep me updated… More

by Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Pieper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you for bringing this to our attention, and we apologize for the long wait time. If you'd be willing to discuss this further, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to see if we can turn this situation around for you.

Helpful
November 02, 2021

Nice clean neat operation! Counter person was excellent…dropped off and checked in in minutes and on my way promptly. Got call when work was done and same speed to close out the repair ! Thanks More

by Abre
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
November 02, 2021

Excellent customer service. Friendly and welcoming environment. Honest with customer. Excellent pricing. Looking out for customer needs. More

by SILVERCITY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
November 02, 2021

I had a positive experience at executive Chevrolet the service was done in a timely matter. Would definitely recommend them. More

by ROBERTMAIORINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you, Robert, we appreciate your business and our team looks forward to serving you again soon!

Helpful
November 02, 2021

Excellent service great customer experience extremely customer oriented They make the customer feel like family More

by BRUCESHEPARD008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Shepard, Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet!

Helpful
November 02, 2021

Everyone worked together as a team and got the job done. They were a pleasure to work with and made everything very easy More

by S.READ411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Orris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liveo , Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet!

Helpful
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