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Executive Kia - Service Center

Wallingford, CT

4.7
1,217 Reviews
Call Service Center (203) 949-7480

1,217 Reviews of Executive Kia - Service Center

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May 19, 2024

Everyone that we interacted with at Executive Kia was very professional and friendly. We have recommended them to other people. More

by cdinino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

Helpful
May 18, 2024

The showroom, wait room and dealership need a makeover. Building looks tired and rundown but employees are very courteous and helpful and take care of my vehicle. More

by CHUCKVANNOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Executive Kia responded

Hi Chuck: Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you and that you had such a positive experience! Carl Maratta Service Manager

Helpful
May 16, 2024

Courtesy and helpful employee from beginning to end. Thank you for the help given and for fixing my vehicle. More

by Alicia.beniquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Alicia, and we hope to see you again! Carl Maratta Service Manager

Helpful
May 13, 2024

Working with Rachel was a pleasure. She kept me informed of the progress being made with my vehicle while being serviced. Her demeanor shows she cares and understands the needs of the c More

by dhighsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Executive Kia responded

It's great to hear that Rachel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

Helpful
May 10, 2024

Polite and informative . Quick to get back to the car owner with results and adv More

by jscio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

Helpful
May 10, 2024

Always helpful. ..always pleasant...always professional...Service department is always a big factor in where I choose to buy a car. More

by RIRIBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

Helpful
May 09, 2024

Harrison is wonderful. He is friendly and goes above and beyond every time I call and visit Kia. More

by WENJWALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Executive Kia responded

It's great to hear that Harrison was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

Helpful
May 08, 2024

Professional courteous service. Kept me informed on progress of work on my vehicle. Pleasure to deal with. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Mike, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

Helpful
May 08, 2024

Rick was my service advisor and he is amazing at what he does. He was able to get me scheduled right away and I was never over charged like others usually do. I highly recommend thos dealership and servic More

by alvinsplumbing_heatingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Executive Kia responded

Thanks for sharing about your experience with Rick here at Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

Helpful
May 08, 2024

Good communication and pretty friendly service. Was happy with the experience overall, glad having the place nearby. More

by Shareefer
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

Helpful
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