Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Executive Volkswagen - Service Center

North Haven, CT

4.9
508 Reviews
Call Service Center (203) 281-0481

508 Reviews of Executive Volkswagen - Service Center

Sort by
August 28, 2025

Skip, was very knowledgeable, explained things well. He was courteous and answered my questions in terms I understood. More

by katbowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Executive Volkswagen responded

Kat, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip and our team met your expectations. Thank you for choosing Executive Volkswagen. We look forward to having you as a valued customer for many years to come! Make the Right Decision, Make the Executive Decision!

August 28, 2025

Marlena Is always extremely kind friendly and helpful. The whole process was very smooth and there was great communication! More

by samkornfeld9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

August 24, 2025

Courteous, professional. Provides estimation of work to be done. Go updates by text and video summary and description by mechanic. More

by Cathy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2025 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Make the Right Decision, Make the Executive Decision!

August 22, 2025

Polite, helpful, welcoming staff. Efficient workers, very clean and spacious waiting area. I highly recommend this dealership! More

by MCCORMICKLAURENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service desk - all wonderful!
Report | Print
Aug 22, 2025 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 21, 2025

Skip. and service team are always helpful. Great problem solvers. Our 2004 Jetta is still on the road thanks to this service team! We love you guys. More

by Genbeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

August 16, 2025

All of my experiences have been very positive at Executive Volkswagen. The service department does an excellent job. More

by hndmast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2025 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

August 16, 2025

Great place , had my service done recently the staff was great everything was done in a timely fashion I like the video they send as they check out my car More

by bozzutol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Toupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karol Prado Collazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Burkett
Report | Print
Aug 16, 2025 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Make the Right Decision, Make the Executive Decision!

August 15, 2025

The dealership overall is a great experience. The technician should write more comprehensive reports. Okay More

by yappsang1
Recommend Dealer
Yes
Employees Worked With
They told me what my tires are and my breaks in terms 9nly mechanics understand. It never used to be like this.
Report | Print
Aug 15, 2025 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

August 14, 2025

Marlena, my service representative has been forthcoming with all aspects of my repair. She has ensured that my concerns are addressed in a timely manner. More

by LINDSWORTHGARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Make the Right Decision, Make the Executive Decision!

August 10, 2025

The only people I trust with my 12 year old G T I best for service and maintenance More

by TCHACHAKIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2025 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

1
2
...
51