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Executive Volkswagen - Service Center

North Haven, CT

4.9
319 Reviews

319 Reviews of Executive Volkswagen - Service Center

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April 28, 2024

I brought my car for the 30k checkup. Marlena received me and explained the service. Tyler was responsible for doing the checkup, he texted me a video explaining thoroughly the status of More

by pmezaq13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The checkin-in process was flawless. Moreover, one of the sales reps saw me working on my laptop at a less-than-ideal table in the waiting area, and he took the initiative to offer me a More

by carmenblack2008
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, Carmen, and for taking the time to leave us this wonderful feedback!

April 24, 2024

Very helpful squeezing me in with emergency flat tire replacement issue. Especially appreciated because I had four all new tires; they figured out it could be handled under warranty. Much appreciated. More

by channing.707
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

April 22, 2024

Marlena was very knowedgeable and effiicient she was. also we had the car detail and turn out beautiful. More

by HOMERRICHYKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad Marlena could help, and we hope to see you again!

April 21, 2024

I dropped car off at scheduled time and picked it up at the time scheduled time. More

by LCOTTIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2024

Skip Scanlon was professional, knowledgeable, efficient, and helpful. He kept me informed throughout the process More

by jmicale1456
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

April 18, 2024

Very helpful and easy service. The waiting area is lovely and the shuttle is an excellent touch! More

by chelsear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2024

Service was kind, efficient, and knowledgeable. They let me know exactly what the problem was and fixed it quickly. More

by DIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, Diana, we look forward to having you as a valued customer for many years to come!

April 17, 2024

Great service with a knowledgeable, professional and helpful staff. Recommendation for additional service needs is appreciated. More

by evonnen1@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. Tyler and our team appreciate your business and hope to see you again soon!

April 16, 2024

The service was excellent and efficient. The staff was courteous and knowledgeable. I will return if service is needed. More

by Rcz28514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Executive Volkswagen responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

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