Exton Nissan

I had a great experiance at Exton Nissan, everyone was very helpful and friendly to be around. The salesperson that I worked with was Ronnie, he was very patient and encouraging when I was making my deci very helpful and friendly to be around. The salesperson that I worked with was Ronnie, he was very patient and encouraging when I was making my decision, and he was able to get me a great deal! If you are looking for a friendly and inviting atmosphere I would definitely recommend Exton Nissan. More

I have lived in Philly for 6 years. I have purchased three vehicles from this dealership and a salesman named Cliff. Cliff has a great personality and kept things moving. I have to say buying a car ta three vehicles from this dealership and a salesman named Cliff. Cliff has a great personality and kept things moving. I have to say buying a car takes time given it is probably the second biggest purchase in your life. As I said I have bought 3 vehicles from Cliff and each time i felt he was professional, courteous, friendly, and knowledgeable. He has impressed me from the time I bought my first car. He did not treat me like most salesman do. He got to the point and told me the things I needed to understand about the car and the price. He was on my side! In fact, I had an argument with the manager before the dealership was sold in 2010. The manager was very upset with Cliff because he was making sure I would get what was promised to me. The manager let Cliff go which really upset me because I believe it was due to me getting a "good deal". The car I bought had a problem with the power train and when i went back i was told cliff was let go. The manager then told me the issue with my car was not covered in the warranty. The warranty said power train and this guy said it had to do with the steering system. I know Cliff would have made this right. I was very excited when i found out the dealership was in new management and the old manager let go. Cliff was rehired and i am working with him on a new purchase, i will let you know how it went. This dealership has a good man working for them and he is dedicated to the customer. I say good job to the new management and i have told people to try this dealership before going anywhere else. Ask for Cliff! I give this dealership a great rating. James Stephens More

I went to exton nissan because they had a car listed on cars.com that I was interested in. The car turned out to be great aside from it needing new tires and an alignment. Once I decided that I was interes cars.com that I was interested in. The car turned out to be great aside from it needing new tires and an alignment. Once I decided that I was interested, the longest deal making I've ever been in took place. I sat in the dealership for four hours after the test drive. Once things were settled I had to drive back up to Exton from Harrisburg the following Tuesday (took the car on Saturday) to deliver the check, sign more papers and get my second set of keys. When I got there I had to wait another hour before I even got the papers to sign. When the bank requested a copy of the title the dealership said they wouldn't have it for another week. I will never work with them again... Unless I have four weeks to waste! More

Exceptional sales and service from a great dealership. Mel was great and about as accomodating as they come. Chuck is always a pleasure to deal with. Its nice that the Bush family is back as the dealers Mel was great and about as accomodating as they come. Chuck is always a pleasure to deal with. Its nice that the Bush family is back as the dealership surely missed their approach to customers and sales. More

My experience with Exton Nissan was great. Melanie was my salesperson, and it's safe to say that she made this the best car buying experience for me so far. She was very knowledgeable about the product a my salesperson, and it's safe to say that she made this the best car buying experience for me so far. She was very knowledgeable about the product and very attentive to my needs as far the vehicle I wanted. She made herself available to answer any questions or concerns I had, which was very comforting. The customer service provided by Melanie & Chuck (Sales Manager) was excellent. I would recommend Exton Nissan to others looking for great car buying experience. More

Ronnie was great. Sold us a top of the line Murano. Was not pushy at all and let us make the decisions over a 1 week process. This really helped convince my wife to go with this dealer as opposed to other not pushy at all and let us make the decisions over a 1 week process. This really helped convince my wife to go with this dealer as opposed to others. I'd highly recommend him and the dealership. More

I recently purchased a new Nissan Altima from Exton Nissan. The sales person who helped me was Melanie. She was great to work with and made the entire purchasing experience extremely pleasant. She d Nissan. The sales person who helped me was Melanie. She was great to work with and made the entire purchasing experience extremely pleasant. She displayed exceptional professionalism from the first phone conversation to the time I drove my new vehicle off the lot. I strongly recommend Exton Nissan for anyone looking to purchase a new or used vehicle. More

Kathy D - I just want to say Thank You for your superb professionallism and the way you handled our transaction. You were very thorough and informative and went out of your way to assist us in the sale o professionallism and the way you handled our transaction. You were very thorough and informative and went out of your way to assist us in the sale of the Cube. You certainly should be commended and are a great "asset" to the dealership (Exton Nissan) and the home company of Nissan. You handled the sales transaction in such a manner that I would give you an A rating when it comes to sales. You are truly sincere and certainly not a pushy salesperson. You went out of your way to accomodate our needs. Once again, our thanks to you and may all your future sales go as smooth as ours. Sincerely, Edythe and Charles More

First they treat customers like car dealers did in the '70s. They take your keys from your car for test driving and don't give them back to keep you in the showroom. I had to ask four times to get them ba '70s. They take your keys from your car for test driving and don't give them back to keep you in the showroom. I had to ask four times to get them back. After finally reaching a price, I bought. They totally botched the delivery. Cliff lost my spare keys to the new car, didn't put the license plate on the car, no windshield washer fluid and the tire pressure warning light was on. I then noticed a week later that there were no center hub caps. When I took it back to get some, they told me the caps must have been stolen since they wouldn't miss that on delivery. I reminded them of the above items missed on delivery. Didn't matter - they wanted $240 for the caps. I was also told they fired Cliff for botched deliveries. Chris Cooke the service manager went as far as to print out a report that indeed, showed that the car was missing the caps while on their lot, but he had a work order that shows they replaced them. So it was missing them, then, it's missing them now, and they screwed everything else up at delivery, but I am a victim of theft. Also, the day I picked the car up, I noticed a new Z sitting on cement blocks with the wheels missing. Cliff explained that it was vandalized the night before and that they have had a number of thefts on the lot & vandalism against the building.... but someone else stole my caps?? As a compromise, they offered to sell me the caps for $90. No thanks - won’t pay for something that should be on the car when I bought it. Since then, Cliff is now back & promised to get me the caps. That's been going on for a month & he can't get his "boss" to ok it. Cliff also told me there were a number of people with similar issues like this, but that new management is cleaning house. If so, where are my caps?? Like I started off with - they are like a dealership from the '70s - no customer service & screw the customer any way you can. I wish I say a posting like this before I bought! I've bought at least 30 cars in my life time & this by far has been my worst buying experience ever. More

The dealer posted price for the car on the www.cars .com. The price of the vehicle was $21976. The car was meeting my specifications, so I called up and scheduled the test ride. I reconfirmed the vehicle av The price of the vehicle was $21976. The car was meeting my specifications, so I called up and scheduled the test ride. I reconfirmed the vehicle availability and pricing twice before arriving. I came over and reconfirmed the price again. Took a car for a test drive and made a decision to buy it. When I sat down to do the paper work, I was informed by Chuck Desantis, who is a general manager there, that the price is incorrect and instead it should be $27000. When I insisted on proceeding with transaction based on the previous advertized price, I was rudely informed that I cannot buy the car for that amount of money and have to come up with the difference. I will be filing complaint with attorney general about this practice, as apparently this is how the dealership operates. They lure customers with low internet pricing, and then you are ready to sign the agreement, you will be informed that the price is actually different and you have to pay more. Needless to say, that I am one unhappy customer and will never recommend that dealership to anyone. More