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Extreme Dodge Chrysler Jeep RAM

Jackson, MI

not yet
rated
232 Reviews

2300 Seymour Rd

Jackson, MI

49201

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Showing 232 reviews

August 23, 2023

As a former sales person myself, I appreciate a low key presentation that allows me to do my own evaluation, form some impressions, and yet is available to answer any questions I may have about the product More

by Perfectionist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.C. Cooper
July 08, 2023

Nicki - Initial contact was prompt and persistent (which was appreciated) and while not a salesperson she was helpful in answering some of my questions. I was under the impression from the web site More

by Perfectionist
Recommend Dealer
Yes
Employees Worked With
Nicki
August 29, 2022

Jarred "JC" Cooper was our salesman. We leased three cars from him within a month. He made our experience the easiest I have ever had! He is not pushy and totally follows through! I wou More

by tammi.deshetler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J C Cooper
April 21, 2022

The absolute worst dealership I’ve ever been to in my life. They had my vehicle for four months waiting on parts. Literally there was broken glass all in my vehicle they didn’t even wash the outside of m More

by Charlie Brown
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skyler
Apr 21, 2022 -

Extreme Dodge Chrysler Jeep RAM responded

We would like to discuss your experience as soon as possible. Unfortunately, we couldn't find a Charlie Brown anywhere in our database to be able to reach out. Please contact us at your earliest convenience at 517-796-9551 to discuss.

February 22, 2022

I dropped my vehicle off for an oil change, a vehicle I bought new from extreme dodge. The tech damaged my drivers door through incompetence, literally caved in the door where the hinge mounts. It no lon More

by ondrajka
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Williams
September 15, 2021

Service department Mgr charged my wife almost 1500 dollars for something that had several recalls More

by Efhomerun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan thomas
Nov 04, 2021 -

Extreme Dodge Chrysler Jeep RAM responded

If this is the case, we will certainly make it right! Can you please reach out to Dan. I talked to him, but we didn't have any of your contact information to research it. Dan is who you worked with, his number is 517-796-9581. We look forward to hearing from you-Extreme

Nov 04, 2021 -

Efhomerun responded

Have Dan contact me !! He has my phone contact info.

Nov 04, 2021 -

Extreme Dodge Chrysler Jeep RAM responded

We couldn't find it under this email, is it under a different email?

April 25, 2021

Terry does a wonderful job selling cars. Wonderful person. Had everything ready when she said she would. Helped me with things on car I didn't understand. Follows up on everything. More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bennett-Hardcastle
April 14, 2021

The process was pretty simple and I feel I got a pretty good deal! Everyone was super friendly and kept me informed throughout the entire process. I would highly recommend. More

by Summer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bennett-Hardcastle, Simon Hodgson
March 22, 2021

Love Terry Hardcastle is hands down the best saleswoman! She always takes the time and care in helping you with your new car purchase! Thank you Terry and Extreme! More

by malrose23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bennett-Hardcastle
Apr 05, 2021 -

Extreme Dodge Chrysler Jeep RAM responded

Thank you so much for your business and 5 star review! I'm looking forward to sharing this with Terry! Please let us know anytime we can help, thank you again-Extreme

February 19, 2021

Great experience. Simon was very helpful and very professional. My wife and I enjoyed the experience and never felt pressured into rushing a decision. Thank you. More

by Wdbippes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Hodgson
Apr 05, 2021 -

Extreme Dodge Chrysler Jeep RAM responded

Thank you so much for your business and 5 star review! Your description, is our goal each and every time! Please let us know i we can ever help, thank you again-Extreme

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