FIAT Of Melbourne

Great service, good experience I had the most wonderful experience getting another car here. The salesman was very friendly and interested in what I wanted...and willing to do what I had the most wonderful experience getting another car here. The salesman was very friendly and interested in what I wanted...and willing to do what ever he needed to make things work for me. The finance lady was awesome. What ever I asked she explained in detail. She went through the various GAP plans and warrantees available with me so I got what fit my lifestyle (which was very important because I drive a lot). More

Sherry Staley is a happy buyer I really liked my 2014 500L, but I love my new 500X ! It was a great buying experience recently at Fiat of Melbourne and I recommend that anyone searc I really liked my 2014 500L, but I love my new 500X ! It was a great buying experience recently at Fiat of Melbourne and I recommend that anyone searching for a new vehicle visit this dealership before making a decision. Many thanks to Juan, the personable manager, Mary Ann, the knowledgeable finance gal and a special thank you to Tim, the attentive southern gentleman who made this deal work for me. Oh, also to Craig who greeted my husband and I on the lot and persuaded us to take a test drive. I'm not sure what he does, but he's a great ambassador for the store. More

Poor customer experience Even though I left a 3 star review, I would give their Customer Service a 1*. The fact that I can go to any Auto parts store or Pep Boys and have my c Even though I left a 3 star review, I would give their Customer Service a 1*. The fact that I can go to any Auto parts store or Pep Boys and have my check engine light checked for free and then you want to charge me $89.95 for it, is absurd. Maybe, maybe if they were going to then put that fee towards the repair I would maybe understand. I feel like they were taking advantage of my wife whereas our old Fiat dealership that we used to visit before moving went above and beyond to be Customer Experience and not settle for Customer Service. I don't know if we'll go there again. More than likely we'll just go to Magic Mechanic or Pep Boys in the future. More

Outstanding Service, Great People!! I had an excellent experience working with Fiat. My sales Rep. Mike Kelly and the Manager Juan Fernandez were very accommodating. They were kind and d I had an excellent experience working with Fiat. My sales Rep. Mike Kelly and the Manager Juan Fernandez were very accommodating. They were kind and didn't pressure me in any direction; by far the best car shopping experience that I have ever had. The finance director, Maryann Higgins, was very prompt and efficient. She had me in and out of the paperwork phase in a flash even taking into consideration that their bushiness had power outages all day long. This did not hinder them from giving me the smoothest shopping experience possible. Very, very well done! 5 Star Rating!! More

Easy No Hassel Easy, Employee's were very helpful and gave me very good advice. I am a first time buyer and didn't know a lot about what needed to be done but they Easy, Employee's were very helpful and gave me very good advice. I am a first time buyer and didn't know a lot about what needed to be done but they walk me through it , even the finance part. They were very up front and didn't push for things I didn't need, but made me aware o thing that I did need. More

Love, love, love my new Fiat 500 L. Will buy again. I had a really nice experience shopping for a new Fiat 500 L at FIAT Of Melbourne. My sales man Mike Kelly was super nice and funny. I feel like he he I had a really nice experience shopping for a new Fiat 500 L at FIAT Of Melbourne. My sales man Mike Kelly was super nice and funny. I feel like he helped me get a great deal and I plan on buying another car for my daughter there soon. Also I have to say that Maryann Higgins, the very nice finance woman got me an even better car payment the next day because she took the time to make calls and try to get the best deal for me. I was very impressed. Thank you FIAT Of Melbourne for putting a smile on my face with an awesome car and a payment I can afford. More

They made this a wonderful experience. I've never felt more comfortable in purchasing a new vehicle - ever! I appreciate all of efforts to help me understand each phase of the process. Th I've never felt more comfortable in purchasing a new vehicle - ever! I appreciate all of efforts to help me understand each phase of the process. Thank you so much! More

Easy Peasy I went in knowing precisely which vehicle I wanted - Unfortunately the car I had my eye on was located at another dealership. But the team at Fiat of I went in knowing precisely which vehicle I wanted - Unfortunately the car I had my eye on was located at another dealership. But the team at Fiat of Melbourne secured the car for me within a few days and I am now happily driving about town in my new Fiat 500 Pop. The salesman, Keith, was genial and easygoing. There was no pressure and he kept me updated on the status of transfer. Maryann exhibited extreme professionalism and knowledge. The entire process was relaxed and comfortable. The car-buying experience at Fiat of Melbourne was straightforward and uncomplicated. More

Will not stand behind their cars Wow, I thought we were dealing with a rebuttable dealer since the gator family has been in Melbourne for many years and they won’t even stand behind t Wow, I thought we were dealing with a rebuttable dealer since the gator family has been in Melbourne for many years and they won’t even stand behind their used Vehicles. We bought a 2012 Audi A5 convertible from them on 3/16 and over the weekend decided to give it a simple wash and water poured in through the rear window. This window is about to fall out of the top and never noted or brought to our attention, and if they give the cars a thorough inspection and detail prior to the sale, it is something that should have been noted. They even left personal information in the glove box about the previous owner, address, phone numbers and partial credit card information from repair invoices. Now we are being told they will not warranty the top and we bought it as is and they will not warranty the top. Very sad they sell a car with known defects, since the technicians who detailed it should have seen the rear window leaking, if they actually washed that car, and now I wonder if they even check the brakes and other safety related issues prior to putting it on their lot. They did tell us to drop it off and they were going to take it up to a “Top Shop” for them to repair it, but once they found out the top would need to be replaced, they changed their tune. Very sad to see how they service their customers after the sale. More

Outstanding Service! The Team was very helpful and willing to work with me to get a 2016 Fiat 500 pop. Tim Whipple and D.J. were both outstanding! The Team was very helpful and willing to work with me to get a 2016 Fiat 500 pop. Tim Whipple and D.J. were both outstanding! More