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4 Reviews of Bob Johnson Ford - Service Center
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July 24, 2023
Dropped truck off for inspection took all day. Pulled tech off to do oil changes on other vehicles instead of finishing inspection and getting me on my way. Would not pass inspection needed to re Pulled tech off to do oil changes on other vehicles instead of finishing inspection and getting me on my way. Would not pass inspection needed to replace wipers to pass. Less than 4 months old at $55 a set Dealership that do business in this manner ARE A ONE AND DONE !!! More
by darsenau
Employees Worked With
Dev
Helpful September 03, 2020
I live in Florida but had a warranty issue and a recall on a brand new car but in Florida. They were quick to respond took care of the recall an ordered the part for the warranty issue. on a brand new car but in Florida. They were quick to respond took care of the recall an ordered the part for the warranty issue. More
by CARNSIE1@AOL.COM
Employees Worked With
Deverell Coffman
August 22, 2020
Had a nail in my tire, was losing air fairly quickly, Christine and the service crew was able to quickly and easily plug it to give me peace of mind and get me back on the road in my new 2020 in no time. Christine and the service crew was able to quickly and easily plug it to give me peace of mind and get me back on the road in my new 2020 in no time. Thanks! More
by Joel H
Employees Worked With
Christine, Curtiss
February 23, 2016
Had a warranty issue got no help I called the dealership today and.spoke to service. I have had my truck for less then 8 months put less then 13 thousand miles on it. The truck has o I called the dealership today and.spoke to service. I have had my truck for less then 8 months put less then 13 thousand miles on it. The truck has only 26 thousand miles on it and it developed a brake issue. I was informed there is NO warranty on your truck as brakes are not covered. Seems to me that a faulty caliper IS COVERED and I have the balance of the 3 year 36 thousand miles warranty or the least that's what I was told when I bought it. So I took it to my mechanic. .I will pay out of pocket for the new caliper, new rotor and new pads.. I will ALSO NEVER BUY FROM THEM AGAIN. ..I will find a new place to buy vehicles that HAS RELIABLE SERVICE and does honor warranties! ! Thanks for the education. Allen VanTassel Theresa,NY More
by Excustomernow
Employees Worked With
None !!!
