Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fair Oaks Ford
Naperville, IL
3,214 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 06, 2025
Friendly Service Department!
Serviced my company vehicle and was in and out in 1 hour. I will never bring my company vehicle anywhere else for service, period! The team at Fair O
More
by JVD1963
Employees Worked With
October 06, 2025
I always feel like Fair Oaks Ford does an excellent job
maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done ri
More
by Steveweber_
Employees Worked With
September 30, 2025
Nice atmosphere and very knowledgeable people.
Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance m
More
by mzv1226
Dealership Inventory (405 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Home Delivery
- Home Test Drives
- No Contact Transactions
- Pet Friendly
- Rental Car Service Onsite
- Service Pickup and Delivery
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
