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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.7
594 Reviews
Call Service Center (888) 534-2277

594 Reviews of Fairfield VW Ford of Montoursville - Service Center

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May 09, 2025

Andy always works hard to answer my questions and provide exceptional service. I also appreciate the ride to work! More

by SANDRARICHMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

I was thoroughly impressed with the exceptional service I received. My concerns were attentively addressed exceeding my expectations, and leaving me deeply grateful. Thankyou ! More

by SIMONDONNA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Powell
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May 03, 2025

Great group of folks to help find problems. Service is always good. Thanks to all More

by joanmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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April 23, 2025

Wouldn’t go anywhere else. These mechanics are the best! Jordan really knows what he’s doing. More

by BMUTHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Welshans
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April 10, 2025

Fast service. Easy to get appointments set up. Not a long wait time for job to be done. More

by k_andrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.All employees helped.
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April 05, 2025

Very happy with Fairfield Ford! I will continue to use. Love the service desk workers for their knowledge and willingness to go above!! More

by RLMILLER3541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Miller
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April 05, 2025

Absolutely top-notch service! Honest, reliable, and fast. Highly recommend to anyone looking for trustworthy auto care! More

by Miller0Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi
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April 03, 2025

Andy was able to get my vehicle in last minute for a state inspection, and we were very pleased with the entire experience. More

by JOHNSONSCAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Powell
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April 02, 2025

Had cover put on bed of my new pickup. Took 1 1/2 hours. Was never shown how to use it. Inside of bed was dirty from workers foot prints. Would not recommend or not recommend service.. More

by wditty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fredricks
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March 22, 2025

I came in for a 30 minute inspection and it took an hour and 45 minutes. I inquired as to what was happening and was told there was a problem with the computer- that no one bothered to inform me. He then to More

by boomoon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Mar 22, 2025 -

Fairfield VW Ford of Montoursville responded

I’m terribly sorry you feel that way. According to Google, however: “A typical Pennsylvania state inspection, including safety and emissions testing, usually takes about 1 to 2 hours, but can vary depending on the vehicle and the specific service center.” So I’m sorry you feel we weren’t fast enough, but it appears you may have had too high of expectations for a proper Pa inspection. We do like to do things by the book. I hope you find the better service you are looking for.

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