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Fairway Chevrolet Buick GMC

Las Vegas, NV

3.3
198 Reviews

3100 E. Sahara Ave

Las Vegas, NV

89104

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Showing 198 reviews

October 28, 2021

Looked at a truck out here never gave my permission to Looked at a truck out here never gave my permission to run a credit check was only looking and they pulled my credit without any of my information e More

by spendit911
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos, Chris Leslie, Nicole Garn, Jose Sandoval, Jorge Montero, Ulises "Uli" Amaya, Skip Bullock, Cliff Mason, Karen Ureno, Berenice Velazquez
Oct 30, 2021 -

Fairway Chevrolet Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 522-0580 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 16, 2021

Pure lies catch you wasting your time and they don't even call you to tell you that they didn't approve you, you have to call them because you are no longer important if you don't have good credit, don't was More

by Jose perez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Yordy , Monica Torres
Oct 25, 2021 -

Fairway Chevrolet Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 522-0580 to discuss your concerns, as your satisfaction is of utmost importance to us.

Oct 25, 2021 -

Jose perez responded

I don't want to receive any more emails from you

September 08, 2021

I made an appointment several days ago for service today. I showed up on time and the service writer said it will be 2-3 days before they can look at my vehicle. This makes having an appointment a complete More

by sabxx
Customer Service
Recommend Dealer
No
Employees Worked With
A young woman but I didn't get the name
Sep 10, 2021 -

Fairway Chevrolet Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 522-0580 to discuss your concerns, as your satisfaction is of utmost importance to us. Service appointment and service reservation are made for you to see the service advisor, after they write you up you have preferential treatment over someone that just walks up. Thank you Virginia Moten

Sep 11, 2021 -

sabxx responded

While that protocol ensures that you always have the next vehicle available, to service, do you realize how non-customer friendly it is? You expect the customer to make one trip to drop off the car, wait 2-3 for an evaluation and then have the service. That is being without your car for 3-4 days instead of one? I have never experienced this with a dealer and no phone call is necessary.

August 30, 2021

This dealership corrected a mistake on sales price and worked everything out for me which I am grateful. I would reccomend them to anyone. All of the support employees are great to work with as well. More

by wendyfox5627
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi salesperson, Skip Bullock
Sep 05, 2021 -

Fairway Chevrolet Buick GMC responded

Thank you again for choosing Fairway Chevrolet and we hope to see you again.

August 16, 2021

I bought a 2017 Nissan Truck in April 2021, it is now August 16th. I have never received the title. I called DMV Carson city. they told me it has never been received. Fairway Chevy will not return my More

by Longhorn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyra N. Stewart
Aug 18, 2021 -

Fairway Chevrolet Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 522-0580 to discuss your concerns, as your satisfaction is of utmost importance to us. I'm sorry to hear about your unpleasant experience. The title comes from Carson City. Please contact me at 702 641-1404 so we can figure out what happen. Virginia Moten CEM at Fairway 702 641-1404

June 07, 2021

At one time they had a good service dept but not anymore. We went there because of what we heard but what a lie. We had a 11:00. Appointment and 3 hours latter they’ve not touch the vehicle. Terrible servi More

by Summerexpenses1@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Sandoval
Jun 11, 2021 -

Fairway Chevrolet Buick GMC responded

Summerexpenses1@aol.com, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Appointment time is to see the service advisor, then the vehicle is put into the rotation for the requested skill for service.

February 20, 2021

WEnt to Fairway Chevy to have AC inspected. Said I needed a new ac compressor. The advisor said they had parts in stock. I got the bill and it was $1740 dollars but only $319 for the part. It was $1343 in la More

by sjmpem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abigayle & Virginia Moten
Feb 24, 2021 -

Fairway Chevrolet Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 522-0580 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 04, 2020

I wasn’t told about multiple charges on my account until the work was performed. Service wasn’t informative at all. My car was kept for over a week, I had to continue to check on the status of my car repair More

by lyonscatina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abigayle Esqueda
Dec 12, 2020 -

Fairway Chevrolet Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 522-0580 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 17, 2020

Absolutely disappointed,made a deal for a vehicle my children and I test drove on Friday and fell in love with. Already pre-approved through my bank for finance, they did not have to do anything. the da More

by Mdjames86
Price
Recommend Dealer
No
Employees Worked With
Levi
Nov 12, 2020 -

Fairway Chevrolet Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 522-0580 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 27, 2020

Excellent sales person. I had a great experience. I received the assistance I requested. I will recommend Chevrolet to my family members. Thank you much. More

by c1218h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulises "Uli" Amaya
Jul 28, 2020 -

Fairway Chevrolet Buick GMC responded

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!