Falcone Automotive
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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First of all, I just love Falcone Subaru. I have been working with Amanda Wallace for about a year now. Never felt any pressure or embarrassment for asking her just a ton of questions, and no I have been working with Amanda Wallace for about a year now. Never felt any pressure or embarrassment for asking her just a ton of questions, and not buying anything right away.. But, I did buy a brand new outback from Amanda that I am absolutely in love with. I can’t say enough about these cars and Amanda!! Today I went back to Falcone Subaru to work with a gal named Betsy, who showed me everything that Car can do and all the functions that it has. It was a most wonderful eye-opening experience!!! I had no idea! It’s been a wonderful event for me!!! More
Wasn't in to buy that day, just look. Eric understood that and was helpful in directing us to what we were there to look at. No pressure, just great information and assistance. We saw t Eric understood that and was helpful in directing us to what we were there to look at. No pressure, just great information and assistance. We saw two cars similar to what we were looking for. Eric showed us both cars and pointed out features of each. We decided to continue looking at the '23 Outback Wilderness. He said he understood we weren't buying that day, but still offered us a test drive. Upon return, we decided the '23 was the one we wanted. He told us of the procedure and also told us about deposit to hold the car as our bank got our money put in place to purchase the car. Upon knowing our money was deposited into proper acct, we had the total purchase price drawn up on cashiers xx, called Eric, made appt with finance officer. We came in on our scheduled day, and purchased outright our 'new' 2023 Subaru Outback Wilderness. It has been a sincere pleasure to work with Eric and your finance dept at Falcone Subaru. We hope to buy our next Subaru from Falcone as well. Falcone's reputation preceeded them in our experience and made it publicly know we got our car from there and recommend anyone looking at new/used cars to don't buy without first checking out Falcone Automotive. Thank you for this opportunity to share our experiences with Falcone Automotive. Blessings, Mark and Beth Bellamy More
betsy taylor did a great job helping me learn features of my new subaru outback my new subaru outback More
The whole sales group at Falcone Subaru was very helpful and informative but especially Eric who sold us the car using Costco Car Purchase Program. Betsy was awesome walking us thru the car functionalities and informative but especially Eric who sold us the car using Costco Car Purchase Program. Betsy was awesome walking us thru the car functionalities one on one after a few weeks of the purchase. More
Great customer service. I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I neede I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I needed to speak with. Very professional and pleasant team. The company rep that scheduled our meeting, helped adjust the scheduling last minute that morning, and gave me arguably the most detailed walkthrough of the vehicle that I was picking up - including setting my phone up and connecting it the vehicle for me. She made my morning, and that kind of service isn't so common nowadays. Just wanted to say thanks Betsy! More
This was the most pleasant car transaction we have ever had. Both Mitchell and Betsy were very professional, informative, and friendly. We are very impressed with Subarus, customer service and love our new had. Both Mitchell and Betsy were very professional, informative, and friendly. We are very impressed with Subarus, customer service and love our new car. More
Have dealt with this dealership for number of years and always am pleased with the experience either being service or buying a new vehicle. Met today with Betsy who took me through all of the new bells a always am pleased with the experience either being service or buying a new vehicle. Met today with Betsy who took me through all of the new bells and whistles in my new Ascent. Was an excellent review. All of the staff are very courteous and helpful, thus making any visit a good experience. More
I felt very confident with the process and everyone. Steven and Eric were especially helpful! Steven and Eric were especially helpful! More
Very good place to purchase a vehicle from. Eric Davis was very professional and helpful! We had a wonderful buying experience!! Eric Davis was very professional and helpful! We had a wonderful buying experience!! More
Betsy is a great representative of Falcone Subaru. She spent over 1 1/2 hours with me. She never made me feel rushed in learning the features of my new car. She made me feel really good about my vehic She spent over 1 1/2 hours with me. She never made me feel rushed in learning the features of my new car. She made me feel really good about my vehicle. She also helped me with meeting a service representative about a trailer hitch to be installed on my Outback. I truly appreciate her honesty and knowledge of the systems. More