Falls Motor City

Falls Motor City
4100 State Road
Cuyahoga Falls, Ohio 44223
(330) 929-5700

Manufacturers: Chrysler, Dodge, Jeep, Ram


Most Reviewed Employees
John Gorny John Gorny
Sales
Bobby Cruse Bobby Cruse
Business Manager
Franco Casalinova Franco Casalinova
Sales
Brian Myers Brian Myers
Business Manager
Scott Jacobs Scott Jacobs
Sales
Paul LaScola Paul LaScola
Sales
Greg Mordew Greg Mordew
Sales
Josh Palmer Josh Palmer
Sales
BJ Holmes BJ Holmes
GM
Dave McGraw Dave McGraw
Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Free Wash w/ Service
Shuttle Service
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Parts Store
Television
Vending Machines
Special Financing

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 7:30 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 7:30 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
91 Reviews
Falls Motor City

Overall Score: 5 Star Rating4.9



About Falls Motor City
Certified: Falls Motor City
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Falls Motor City has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Falls Motor City
R.E.S.P.E.C.T. Guaranteed! Ongoing personnel training, constantly updated processes and value pricing help us reach our goal of providing you with a first class buying and servicing experience. We make it happen! If you're happy, tell a friend. If you're not, tell me, BJ Holmes, General Manager. I'll make it right.


Margie Holcomb
5/19/2012 11:30:04 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Franco Casalinova

My Review of Falls Motor City:
He was very helpful and he took his time with with us.He was very friendly and answer anything we asked him he made us feel right at home and he never presured us. He did a great job thank you.We love are van we all ready took a little trip in it and it was great.Thank you again,

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wdavis47
5/15/2012 3:25:13 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Franco Casalinova, Bobby Cruse

My Review of Falls Motor City:
Both Franco and Bobby were excellent in doing whatever they could to get me into my Jeep Patriot. My credit was not easy to work with but Bobby got the job done. I am very pleased with the outcome. I love my Jeep Patriot! Thank you so very much for doing an excellent job!

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JSP2112
5/12/2012 10:44:32 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Gorny

My Review of Falls Motor City:
John was very helpful and knew all the aspects of the jeeps I was interested in at the time of my visit. He is a very nice person and seem to care a great deal that I was happy with my purchase and made sure all the questions I had were answered. He really did a great job. Everyone at the dealership were very nice. M Wertz (I entered my e-mail address below....DO NOT USE FOR ANY REASON)

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dcarver2003
5/6/2012 6:13:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave McGraw

My Review of Falls Motor City:
Best car deal we have ever made and will return in the future to make again! Dave made this the most pleasant car purchase we have ever had. My husband has never liked buying cars and he has raved to everyone how wonderful this experience was. We will return not only to this dealer but also to our sales person Dave in the future when the time comes to do it again.

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Response from: Falls Motor City
Added: 5/7/2012 10:05:46 AM
dcarver2003,

Thanks for your glowing review. We work hard to satisfy customers and hearing such a positive response certainly is a pleasure and a reward. Enjoy your new Town & Country.

Thanks,

BJ Holmes
Falls Motor City

Karen Stencil
5/4/2012 8:06:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Mordew

My Review of Falls Motor City:
Having purchased my previous car from Falls Dodge and being completely satisfied with all aspects of the purchase and service, it was natural that I would return for another car. I would highly recommend Falls Motor City to anyone. Greg Mordew was excellent in answering all my questions and handling all aspects of the sale. I highly recommend both Greg and Falls Motor City.

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bradleymoorejr@hotmail.com
4/29/2012 2:49:35 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Jacobs

My Review of Falls Motor City:
Scott Jacobs was very nice to work with. He was more than willing to show us all used minivans on the lot and let us take them on lengthy test drives. He did not place any pressure on us to make a decision. He was very down to earth and pleasant to work with. I would highly recommend him to potential buyers.

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Ramonica
4/22/2012 4:57:29 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Franco Casalinova

My Review of Falls Motor City:
This was the easiest car buying experience I've ever had. I all ways dread going and buying a new car but not this time. Franco was very friendly and got me exactly what I needed. When it's time to get another vehicle I will be going back and seeing Franco.

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dpick
4/22/2012 10:03:28 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Franco Casalinova, Jerome Gordon

My Review of Falls Motor City:
We knew exactly what we wanted, Chrysler 200, and had shopped around for awhile,then came to this dealership and left w/ more than we had anticipated. All the sales team that we spoke to were knowledgable and more than willing to help us and the whole car buying process, which we dreaded, was painless. The team was upfront with us the whole time and delivered everything they said they would. We will definately purchase future vehicles from here and will recommend to friends and family. Thank you again Franco and Jerome...

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dodgejourney2012
4/21/2012 2:35:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Franco Casalinova

My Review of Falls Motor City:
Franco Casalinova made purchasing our new 2012 Dodge Journey a pleasant process. He took his time answering our questions, took us on a Test Drive in the actual vehicle we wanted, and also went above and beyond by buying my son a pack of M&M's out of the vending machine. We appreciated everything Franco did for us during our car buying process.

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ravennajulie
4/21/2012 12:58:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Franco Casalinova

My Review of Falls Motor City:
Franco did a wonderful job Go see him and pick out your new car today. His willingness to go over and beyond to make us feel comfortable.

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