Family Ford of Enfield - Service Center

The employees at Family Ford in Enfield are always courteous and friendly. Whomever I work with always explains any/all work that is needed as well as what is not needed and why. I always leave confi courteous and friendly. Whomever I work with always explains any/all work that is needed as well as what is not needed and why. I always leave confident that my Escape is in good condition and is a safe and well-running vehicle. More

I brought my new truck into Family Ford for issues with hood paint peeling Steve and Gary took care if sending pictures to Ford for repair same day got approved for work dropped off truck and repairs were hood paint peeling Steve and Gary took care if sending pictures to Ford for repair same day got approved for work dropped off truck and repairs were done in a days time also hood alignment was done great job. More

I have to say my experience with the Service Department over the past two years since I bought my Fusion have been excellent! My last visit was great and exceeded my expectations. over the past two years since I bought my Fusion have been excellent! My last visit was great and exceeded my expectations. More

Came in for my first oil change, checked one trouble with key, and is resolved great service, talked to the sales staff, Craig whi I purchased my second ford focus from, plenty to read, service was quick key, and is resolved great service, talked to the sales staff, Craig whi I purchased my second ford focus from, plenty to read, service was quick More

My experience was excellent Ken Brown was very knowledgeable and helpful in getting the issue with my car solved.When another Ford dealership was unable to fix the problem. knowledgeable and helpful in getting the issue with my car solved.When another Ford dealership was unable to fix the problem. More

brought in Ford Fiesta for oil change and tire rotation. Employee was informative and pleasant when asking various questions about performance of car. Very pleased with service. Employee was informative and pleasant when asking various questions about performance of car. Very pleased with service. More

A wonderful service experience!! Everyone was friendly, the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. More

quality fast service at my convenience, not much more to say, that says it all. waiting room very accommodating, service people very nice and helpful. say, that says it all. waiting room very accommodating, service people very nice and helpful. More

This has been my third visit, one was for an oil change, recall check and a minor paint issue on the passenger side mirror and each time you have exceeded my service expectation. Your service department has recall check and a minor paint issue on the passenger side mirror and each time you have exceeded my service expectation. Your service department has gone above and beyond to make my visit an experience, one that is above all other service department. Special thanks to Gary M. More

We contacted the company and they informed us to bring the vehicle in right away. We did and we could not ask for better service and friendliness.Everyone was super great. the vehicle in right away. We did and we could not ask for better service and friendliness.Everyone was super great. More