Family Toyota of Burleson

All via text I loathe the hassle and games of buying a vehicle in a dealership. I'm a single working mom and don't have time nor do I want to waste my day off doin I loathe the hassle and games of buying a vehicle in a dealership. I'm a single working mom and don't have time nor do I want to waste my day off doing that. Bruce contacted me after I submitted my info through my lender, USAA. we texted at my convenience and the process went smoothly, no hassles, no wasted hours inside a dealership. Purchased my Tacoma and Bruce drove it the 100 miles to my house as I wasn't able to get there to pick it up as I am alone. More dealerships should embrace this type of sale and more customers would be satisfied. This is my 3rd Tacoma in 20 years, first new in 14 years. I purchased the others the same way. Bruce exceeded the previous salesman. Definitely recommend this dealership and Bruce for customers such as myself who are far too busy not want to deal with the games and drama of visiting a dealership. More

Excellent Customer Service We brought our '09 Camry in for a few simple maintenance issues. Nino, the service rep was polite and really listened. Our techs, Tyler and Jerry, ben We brought our '09 Camry in for a few simple maintenance issues. Nino, the service rep was polite and really listened. Our techs, Tyler and Jerry, bent over backwards to resolve our question and Gavino, the ASM found out our answer. They DID NOT charge us labor--instead explained a feature we simply didn't know about in our console controls. We, indeed, felt like family--and brought them doughnuts the next day! More

My First Toyota/2016 Tundra Crew Max SR5-TSS Off-Road Great experience! Manny did a great job and there was no pressure. I would recommend this dealership to anyone who is looking for a great truck. Jo Great experience! Manny did a great job and there was no pressure. I would recommend this dealership to anyone who is looking for a great truck. Joe also got us in and out of finance quickly and easily. After one week driving my new Tundra...No regrets! More

Fantastic Josh Tacket was a pleasure to work with, he helped me get the truck I wanted in a very timely manner. I would recommend them to anyone. Josh Tacket was a pleasure to work with, he helped me get the truck I wanted in a very timely manner. I would recommend them to anyone. More

Helpful staff Helped me with some questions and changed the oil without an appointment and did so quickly. Also washed the truck as a bonus. Friendly people. Helped me with some questions and changed the oil without an appointment and did so quickly. Also washed the truck as a bonus. Friendly people. More

Smooth and quick The staff made it so easy, we were done in less than two hours. Staff knew what we wanted and didn't try to tack on all sorts of extras, they really The staff made it so easy, we were done in less than two hours. Staff knew what we wanted and didn't try to tack on all sorts of extras, they really listened. More

Great Service I went in for my 10,000 mile service and the service department was excellent. Richard Creek was very friendly and informative. The work was completed I went in for my 10,000 mile service and the service department was excellent. Richard Creek was very friendly and informative. The work was completed and my car washed in a very short time. More

Great people that word together Danny was so nice to my husband and I and he made sure that my husband got what he wanted. Christina was very professional had a great attitude and go Danny was so nice to my husband and I and he made sure that my husband got what he wanted. Christina was very professional had a great attitude and got us in and out. More

New car 2016 camary I was so impressed with Vu Tran (Danny) and Christi in finance. I never thought I would be able to buy a new car. I was very surprised when Danny cal I was so impressed with Vu Tran (Danny) and Christi in finance. I never thought I would be able to buy a new car. I was very surprised when Danny called me to come to Family Toyota. I had applied online with several dealerships and Danny was the first to contact me. He is friendly and definitely knows his job. From start to finish everything was awesome. I highly recommend Danny and Family Toyota of Burleson. Christi in finance was very nice and professional. Thank you guys so much. More

New 2016 Tacoma When I walked in Trey asked if he could help me or direct me to someone that I might be looking for. I told him I wanted to talk to someone about a tr When I walked in Trey asked if he could help me or direct me to someone that I might be looking for. I told him I wanted to talk to someone about a truck and he said "I can do that". I came in to the dealership to look at a certain truck I had seen previously on the website and did not have the intention of buying that day. However, everything was handled very professionally, without pressure, and the truck was just what I was looking for. Before I left my first service visit was already scheduled. From my experience I would definitely recommend this dealership. More