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Family Toyota of Burleson

Burleson, TX

5.0
6,110 Reviews
When you’re in the market for a new car, choosing a dealership from which to purchase can seem like a huge hassle. Often, there are so many choices available that it’s difficult to know which one will best cater to your needs. Luckily for you, Family Toyota offers plenty of perks that make the car buying process a breeze. If you’re considering a Toyota for your next vehicle, let us tell you why Family Toyota is the best choice for your purchase. Our sales, service and parts departments are all open six days a week with extended hours Monday through Saturday. We offer a free shuttle service for customers who need to leave their vehicles at our service center for maintenance or repair. You’ll get a free car wash when you choose us for your service or maintenance needs! Our customer lounge offers free Wi-Fi, coffee, bagels and soda to make you feel at home. We offer service and parts specials on tires, accessories, brakes, detail work, batteries and many more services. You can count on us to offer competitive pricing and an honest, straightforward approach. We have a state of the art Service Department with Toyota trained and ASE certified Technicians. We know how valuable your time is, so with our Toyota Express Maintenance Services we will have you in and out in no time. We offer a full tank of gas on any New Vehicle Delivery. We make safety and dependability a priority through ToyotaCare with all new Toyotas. This program Covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska
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801 S Burleson Blvd

Burleson, TX

76028

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Showing 6,110 reviews

January 28, 2015

Excellent! I really appreciate the attitude of the Sales Team and Service Department. They were friendly and did everything first class. A big thank you to how w More

by brianwjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Christina Mickens
Jan 28, 2015 -

Family Toyota of Burleson responded

We are excited to hear your experience with our sales and service team was first class! We will make sure to pass along the positive feedback and review you shared. We hope you continue to use our services and we look forward to working with you again. Welcome to the family!

January 28, 2015

Amazing, friendly and awesome! Thank you to Daryl Salsbury! My first experience with Family Toyota of Burleson was a great one and a lasting one. I have bought many vehicles and h More

by A. Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Christina Mickens
Jan 29, 2015 -

Family Toyota of Burleson responded

Thank you for taking the time to share your experience and leave us a positive review! We are thrilled your experience was handled with care and professionalism. Daryl will be excited to hear about your satisfaction and appreciation for his service and assistance. We hope you enjoy your new vehicle and we look forward to working with you again. Welcome to the family!

January 27, 2015

Perfect and very friendly team They are very helpful, courteous and their followups have been very good. It really feels like a family!! :) I'm usually a Toyota fan and this dea More

by getzeeshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
and the delivery person, Derrick (D-Mick) Mickens, Josh Tackett, Christina Mickens
Jan 28, 2015 -

Family Toyota of Burleson responded

Thank you for taking the time to share your experience and leave us a positive review! We are happy to hear you felt welcome and taken care of during your visit. Our staff will be excited to hear about your satisfaction. Welcome to the family!

January 25, 2015

Customer Service/Car Service I can say that I have never seen such good customer service. Dolores Salazar was the main person I spoke with, however everyone that I came in contac More

by boo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Matt Luck, Christina Mickens
Jan 27, 2015 -

Family Toyota of Burleson responded

We are happy you felt taken care of and welcomed with open arms during your visit. Dolores will be extremely happy to hear about your positive feedback and review. We hope you come back again soon!

January 25, 2015

Great people to do business with Was the best buying experience i have ever been though, and i have bought several cars in the past, but none were as professional, and they were proba More

by Randar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Faheem Darville
Jan 27, 2015 -

Family Toyota of Burleson responded

We are happy you feel our staff handled your car buying experience with professionalism, care, and timeliness. Your positive feedback and review is highly appreciated and we hope you enjoy your new purchase. Welcome to the family!

January 22, 2015

Fantastic Everyone was exceptionally nice and welcoming. They worked with me any way they could to make my car-buying experience as superb as possible. I've nev More

by Kyoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Josh Tackett, Christina Mickens
Jan 27, 2015 -

Family Toyota of Burleson responded

First of all, we thank you for taking the extra time to drive out to our dealership. Customer loyalty means a lot to us and we hope you continue to bring us your business and friendship. Our staff will be happy to hear your car buying experience was handled professionally and hassle free. Enjoy your new ride and welcome to the family!

January 22, 2015

Usually I whine alot.. I usually whine a lot about customer service, but I can't find one flaw in this dealership! By far, the best experience in Burleson dealerships! I was More

by Ron Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Matt Luck, Nick Lipinski, Serkan Hur, Danny (VU) Tran, Michael Boles, Anita Chapa, Chris Bruder, Christina Mickens, Richard Creek, Marcia Miller, Carlos Garcia
Jan 27, 2015 -

Family Toyota of Burleson responded

It is great to hear our service was up to par and made you feel welcome and taken care of. Your positive feedback is highly appreciated and our staff will be excited to hear about your satisfaction. We will make sure to pass along the kind words you have shared about their hard work and assistance. We hope you enjoy your two new purchases! Welcome to the family.

January 21, 2015

Great Friendly and exceeded my expectations , went above and beyond to make the deal happen, Daryl was great and even kept my kids happy. We will be back in More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Serkan Hur, Christina Mickens
Jan 27, 2015 -

Family Toyota of Burleson responded

We are happy to hear you had a satisfying experience at our dealership. Daryl will be excited to hear about the review you left. We hope you continue to bring us your business and we look forward to the next time you stop by.

January 20, 2015

Great experience My experience at Family Toyota was excellent. Josh Tackett was very informative and helpful in my decision to purchase a 1794 Tundra. Very professio More

by hoffg65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Tackett, Nick Lipinski
Jan 26, 2015 -

Family Toyota of Burleson responded

Thank you for taking the time to leave us a positive review! We are excited to hear that Josh and Nick were helpful, professional, and made your car buying experience hassle free. Those two, as well as the rest of our staff, will be delighted to hear about your appreciation and satisfaction with their service. We look forward to doing more work with you in the future and thanks again for the feedback!

January 20, 2015

Used Toyota Prius - Low Miles with reasonable asking price The buying experience with the sales and service staff was excellent than I ever had anywhere in the past 2 decades in US. Each one of them has high r More

by Bablue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Faheem Darville, Serkan Hur, Chris Bruder, Christina Mickens
Jan 27, 2015 -

Family Toyota of Burleson responded

Thank you for your kind words and positive feedback. We highly appreciate you taking the time to leave us a review and share your car buying experience. We are glad our service team was able to make you feel welcome and comfortable throughout the process. We hope you enjoy your new Prius and we look forward to working with you again.