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Family Toyota of Burleson

Burleson, TX

5.0
6,096 Reviews
When you’re in the market for a new car, choosing a dealership from which to purchase can seem like a huge hassle. Often, there are so many choices available that it’s difficult to know which one will best cater to your needs. Luckily for you, Family Toyota offers plenty of perks that make the car buying process a breeze. If you’re considering a Toyota for your next vehicle, let us tell you why Family Toyota is the best choice for your purchase. Our sales, service and parts departments are all open six days a week with extended hours Monday through Saturday. We offer a free shuttle service for customers who need to leave their vehicles at our service center for maintenance or repair. You’ll get a free car wash when you choose us for your service or maintenance needs! Our customer lounge offers free Wi-Fi, coffee, bagels and soda to make you feel at home. We offer service and parts specials on tires, accessories, brakes, detail work, batteries and many more services. You can count on us to offer competitive pricing and an honest, straightforward approach. We have a state of the art Service Department with Toyota trained and ASE certified Technicians. We know how valuable your time is, so with our Toyota Express Maintenance Services we will have you in and out in no time. We offer a full tank of gas on any New Vehicle Delivery. We make safety and dependability a priority through ToyotaCare with all new Toyotas. This program Covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska
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801 S Burleson Blvd

Burleson, TX

76028

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Showing 6,096 reviews

January 13, 2015

Awesome and quick service! Without a doubt the best experience I ever had with buying a vehicle! Great service I was in and out of there in no time! Very willing to work with yo More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Serkan Hur
Jan 14, 2015 -

Family Toyota of Burleson responded

We are thrilled to hear you enjoyed our service and facilities. We work hard to make sure our customers feel taken care of and welcome during their car buying experience. We highly appreciate you taking the time to share your recommendation and leave us a positive review! Enjoy your new car and welcome to the family.

January 13, 2015

Great experience Worked with Vu Tran. Had a great overall experience and made a deal happen on a 2015 Scion FR-S. Wish you guys were closer, though but other than that More

by c4lvinnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Serkan Hur, Danny (VU) Tran, Christina Mickens
Jan 13, 2015 -

Family Toyota of Burleson responded

Thank you for your positive review and recommendation! It is great to hear that Vu was able to provide you the service you needed to find your new 2015 Scion FR-S. We hope you enjoy the new ride, and we look forward to doing more business with you in the future!

January 12, 2015

Family Toyota of Burleson - Awesome! Honestly cannot describe in words how great this experience was for my wife and I. We first looked on the website and were very pleased and surprised More

by BWhatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Skip and Mitra Jabbar. , Derrick (D-Mick) Mickens, Jeff Raim, Christina Mickens
Jan 12, 2015 -

Family Toyota of Burleson responded

Thank you so much for your generosity and positive feedback! We are thrilled to hear that your experience was handled professionally, friendly, and efficiently. Our staff will be extremely excited to hear about your satisfaction and gratitude that you had for their hard work and service. It is a pleasure to work with such a great customer like yourself, and we look forward to working with you more in the future. Welcome to the family! Enjoy your new ride.

January 10, 2015

A refreshing change of pace We have worked with a lot of different dealerships. Family Toyota of Burleson is in a league of their own. Everything from the amazingly friendly staf More

by Angellanmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Josh Tackett, Christina Mickens
Jan 12, 2015 -

Family Toyota of Burleson responded

Thank you very much for your generous review and kind words! We highly appreciate you taking the time to share your experience with us. We will make sure that Josh hears about your satisfaction, and we look forward to working with you again.

January 10, 2015

purchase of 2015 Camry XLE Beautiful facility. Our purchase of 2015 Camry XLE from Family Toyota was a pleasant experience. No high pressure sales pitch.Every effort was made More

by cam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Matt Luck, Nick Lipinski, Tammy Rix
Jan 12, 2015 -

Family Toyota of Burleson responded

We are glad to hear your car buying experience was handled with no added pressure. Our team will be happy to hear that you left a positive review, and that you're happy with your new 2015 Camry XLE. Thanks again for your kind words and recommendation, and we hope to do more business with you in the future.

January 10, 2015

More than one could hope for! I first contacted Family Toyota through their website to schedule a test drive, and immediately received a personal response from their Internet Relat More

by vkdrake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Raim, Michael Boles
Jan 12, 2015 -

Family Toyota of Burleson responded

Thank you for taking the time to share your feedback and leave us a positive review! It is great to hear Jeff was able to provide you a professional, friendly, and knowledgeable car buying experience. We highly appreciate your recommendation to our dealership, and we hope to do more business with you in the future.

January 09, 2015

Excellent The best experience in all matters regarding the sale. I was presented with various options to help me better evaluate and make the best decision. V More

by Gay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cindy Perez, Faheem Darville, Nick Lipinski
Jan 12, 2015 -

Family Toyota of Burleson responded

We are happy to hear your car buying experience was helpful, friendly, and professional. Your positive feedback means a lot to us, and we appreciate the time you spent to write this review. We hope you enjoy your new purchase, and we look forward to doing more business with you in the future.

January 09, 2015

"Fantastic car buying experience" This was the best car buying experience I've ever had. A very happy, family friendly atmosphere throughout and a beautiful facility. Sierra Mickens, More

by Jody McBeath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Matt Luck
Jan 09, 2015 -

Family Toyota of Burleson responded

Thank you for your generous response! We are happy to hear that our team was able to provide you with outstanding and professional service. Your recommendation is highly appreciated, and we hope you enjoy your new Scion! Welcome to the family.

January 09, 2015

Awesome place to buy new or used car This is by far one of the best buying transactions I have had in my 56 years . They treated me like I purchased a brand new car. It couldn't have bee More

by elmerfudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David McClanahan, Derrick (D-Mick) Mickens, Faheem Darville, Josh Tackett
Jan 09, 2015 -

Family Toyota of Burleson responded

Thank you for taking the time out of your schedule to share your car buying experience. It is an honor to hear that our service was up to par, and left you a satisfied customer. We will make sure to let Josh know about your positive feedback and appreciation for the work he did to make the process professional and convenient. Thanks again for your recommendation and we hope to do more business with you in the future. Welcome to the family!

January 08, 2015

Wonderful place to buy a car I was treated just like family. Josh Tackett did a wonderful job making sure that I was pleased with my vehicle. I did not feel pressured to make a More

by Ford Edge Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Josh Tackett, Matt Luck
Jan 08, 2015 -

Family Toyota of Burleson responded

We are happy to hear that your car buying experience was a success! We also appreciate you taking the time to leave us a positive review and share your feedback. Josh will be happy to hear about your satisfaction and appreciation you have for his patience and professionalism. We hope you enjoy your new ride and welcome to the family!

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