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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
967 Reviews

967 Reviews of Family Toyota of Burleson - Service Center

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March 10, 2016

Service writers My service writer Ava and most of Burleson staff was more than willing to help me out with any questions I had about my Toyota Tundra More

by F7 twins+five Fitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Mickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarvis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick (D-Mick) Mickens, Matt Luck, Serkan Hur, Anita Chapa, Chris Bruder, Christina Mickens, Richard Creek, Michael Mosesley, Ava Winchester, Greg Williams, Marcia Miller, Brian Repp, Christy Henderson, Nino Talamantez, Chesley Ingram
Mar 14, 2016 -

Family Toyota of Burleson responded

Thank you for this fantastic review! We will be sure to let Ava and the staff know that you appreciated their service on your Tundra. We hope to see you again in the future! Welcome to the family!

March 09, 2016

Fair, Fast & Friendly Service I've had nothing but positive experiences with Family Toyota of Burleson. They've consistently provided fair, fast and friendly service. The facilit More

by ProudToyotaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ava Winchester
Mar 14, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to share your positive thoughts about our dealership! Ava and the rest of the staff will be pleased to hear that you appreciated their help. We look forward to seeing you again in the future!

March 07, 2016

excellent work,professional service and caring attitude. Thank you for this dealership.I had not been to the dealership until very recently..i found the employees to be caring,and helpful.on monday,3-7,I had More

by beckyol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bruder, Ava Winchester
Mar 08, 2016 -

Family Toyota of Burleson responded

Becky, What a stellar review! We are pleased to hear that you enjoyed working with Rebecca and we are happy that your Tacoma is okay. We hope to see you again soon!

February 18, 2016

Service Team is Amazing Always a pleasant experience. I have been using this dealership since they opened, originally for the convenience of location. However, the service More

by caminoguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ava Winchester
Feb 27, 2016 -

Family Toyota of Burleson responded

Thank you for the kind words! Ava is indeed a wonderful and professional woman and we will be sure to let her hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

February 11, 2016

First Oil Change Thanks to Richard and the other great people in the Service Dept. at Family Toyota in Burleson! I bought my car there in July and just had my first o More

by 4pawdrive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Creek
Feb 11, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to write this 5-star review! We are happy to hear that Richard was able to help you to your satisfaction. We hope to see you again in the future!

February 05, 2016

My compliments The service I have received for my 4Runner has always been top-notch and reasonably priced. Nino was the service technician who worked with me today. More

by Retired teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Miller, Nino Talamantez
Feb 08, 2016 -

Family Toyota of Burleson responded

We are pleased to hear Nino has provided you with an excellent service experience. He will be happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

February 04, 2016

Ava goes beyond making sure you are happy. I have been to this dealership 3 times. Each time I have always used Ava Winchester. SHE IS GREAT! Everyone that I have had to deal with at this deal More

by HappyGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bruder, Ava Winchester
Feb 04, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your story and for your loyalty. Ava will be pleased to hear that you appreciate her customer service. We look forward to seeing you again soon!

February 03, 2016

Best customer service This was by far the best customer service I've ever experienced. Ava Winchester single handedly won a customer for life. They even washed and vacuumed More

by fouronereason71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ava Winchester
Feb 04, 2016 -

Family Toyota of Burleson responded

Thank you for this awesome 5-star review! We appreciate that you took the time to write this review and we know that Ava will be pleased to hear about your kind words. Welcome to the family!

January 30, 2016

AVA'S THE BEST ! ! ! I've serviced my toyotas ( wife & daughters also ) over the years in 4 or 5 dealerships, in the metroplex, and i gotta tell ya " THE FAMILY " IS TH More

by dave in mansfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ava Winchester
Feb 04, 2016 -

Family Toyota of Burleson responded

Thank you for sharing with us your awesome experience at our dealership! We are pleased to hear that you loved Ava's customer service. Welcome to the family!

January 29, 2016

Excellent Service Department I have been to other Toyota dealerships, and none compare to Family Toyota. The customer service is exceptional. This dealership has such a positive v More

by Chelsey Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ava Winchester
Feb 03, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear you had such an excellent service experience with our team. They will be happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

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